James was very personable and explained a few things to me about our unit. Also changed air filter and added bleach to the line. He texted to advise me he was on his way which was just shortly after our window appointment time. Very satisfied.
Abe was a great technician. Explained everything, was prompt and efficient. Follow up visit with replacement part by Chase. Explained everything to me he was great.
The Technician, Abe was very informative and helped us to understand the problem with the ice machine. Due to the time restraints and the need for an immediate repair, he worked with us and the machine seems to be running properly. He has requested to call back to let the company know if there are any further problems with the ice machine.
Have utilized these services since install 2013. Competent, honest, willing to go beyond the call to help. Highly recommend. Betty Unger, , Port Charlotte.
A company you can trust!!! Sounds "old fashioned", I know. But having experienced dishonest technicians whose sole purpose for showing up is to deliver "the bad news" that your unit is beyond repair and needs to be replaced, believe me when I say honesty is in short supply these days. So when you find a company like First Charlotte, where honesty, integrity, politeness, attentiveness, and putting the customer first is simply how they do business, don't ever look anywhere else. Thank you, First Charlotte, for restoring my faith that there are still companies and people who care more about their reputation and integrity than making an unethical buck!
No complaints at all. First class people, including the owner. Installers are courteous and knowledgeable. Even their phone receptionist is beyond belief friendly! Best of all, very fair price. Could not be more pleased.
Patti Brown
James was very personable and explained a few things to me about our unit. Also changed air filter and added bleach to the line. He texted to advise me he was on his way which was just shortly after our window appointment time. Very satisfied.
James Sheeran
Always an excellent experience. I highly recommend First Charlotte AC and Refrigeration.
Penny Farthing
Abe was a great technician. Explained everything, was prompt and efficient. Follow up visit with replacement part by Chase. Explained everything to me he was great.
Church of the Good Shepherd
The Technician, Abe was very informative and helped us to understand the problem with the ice machine. Due to the time restraints and the need for an immediate repair, he worked with us and the machine seems to be running properly. He has requested to call back to let the company know if there are any further problems with the ice machine.
Tammy Daily
Someone came out a few hours after I called. He was very friendly and knowledgeable.
Donald Hughes
They are a pleasure to work with.
A company you can trust!
Betty Unger
Have utilized these services since install 2013. Competent, honest, willing to go beyond the call to help. Highly recommend. Betty Unger, , Port Charlotte.
The Galaxy
A company you can trust!!! Sounds "old fashioned", I know. But having experienced dishonest technicians whose sole purpose for showing up is to deliver "the bad news" that your unit is beyond repair and needs to be replaced, believe me when I say honesty is in short supply these days. So when you find a company like First Charlotte, where honesty, integrity, politeness, attentiveness, and putting the customer first is simply how they do business, don't ever look anywhere else. Thank you, First Charlotte, for restoring my faith that there are still companies and people who care more about their reputation and integrity than making an unethical buck!
Mark Reed
No complaints at all. First class people, including the owner. Installers are courteous and knowledgeable. Even their phone receptionist is beyond belief friendly! Best of all, very fair price. Could not be more pleased.
Consuelo Ranninger
My air conditioner runs fantastic now. I have tried two other businesses and had poor service from them. Highly recommend this company.