Last night our a/c stopped working. I went to my Next Door app to find a highly rated a/c company. First Charlotte AC & Refrigeration came up several times.
I called at 7 am today knowing they don't open until 8. At 8:20 my call was returned. I was given a window of 12:30 to 2:30, which I accepted. I received a text with that time range and the name of the tech who would be arriving. At about 10:15 I received a text saying that Abraham is en route to my house.
Abraham is a very polite young man. He got right to work. In 5 minutes he had the problem diagnosed. While spare parts are carried on the trucks he didn't have what was needed. He left to get the part and returned quickly. Once the part was installed the a/c started up a d the house began to cool. Abraham also checked the refrigerant level as well.
I am very happy with the level of service, how quickly they provided the service and the professionalism of the company.
Once again First Charlotte Air saved the day! Super impressed on how quickly they got here! Thank you James for another job well done! I highly recommend this company!
This company came out on short notice and got the system working! They were there within 2 hours of the initial call, did what needed to be done and got it working! The technician, Daniel, should receive 5 stars alone just for what he did! We definitely recommend them and will use them for all our rentals and construction! Also, as a home inspector - I will recommend them to all my customers!
Daniel is the most incredible, knowledgeable service man we have ever met. He finds the. problem and fixes it and explains it all to us. GREAT SERVICE - highly recommend to everyone !
I have used First Charlotte Air for probably twenty years. I had a couple other houses before this one. They are the most honest, reliable and knowledgable company to deal with. Good company to trust
Laura Cote
Love this company! Excellent work. Nice guys! Love Jed!
Don Clark
Last night our a/c stopped working. I went to my Next Door app to find a highly rated a/c company. First Charlotte AC & Refrigeration came up several times.
I called at 7 am today knowing they don't open until 8. At 8:20 my call was returned. I was given a window of 12:30 to 2:30, which I accepted. I received a text with that time range and the name of the tech who would be arriving. At about 10:15 I received a text saying that Abraham is en route to my house.
Abraham is a very polite young man. He got right to work. In 5 minutes he had the problem diagnosed. While spare parts are carried on the trucks he didn't have what was needed. He left to get the part and returned quickly. Once the part was installed the a/c started up a d the house began to cool. Abraham also checked the refrigerant level as well.
I am very happy with the level of service, how quickly they provided the service and the professionalism of the company.
Shellbell
Once again First Charlotte Air saved the day! Super impressed on how quickly they got here! Thank you James for another job well done! I highly recommend this company!
Bob Quintenz
Everything went as planned. All your workers are very pleasant and work well together very satisfied. Thank you very much.
Joe Mason
This company came out on short notice and got the system working! They were there within 2 hours of the initial call, did what needed to be done and got it working! The technician, Daniel, should receive 5 stars alone just for what he did! We definitely recommend them and will use them for all our rentals and construction! Also, as a home inspector - I will recommend them to all my customers!
K
Very helpful, prompt & informative. Will definitely recommend & utilize their services again.
Brian Gurl
Daniel is the most incredible, knowledgeable service man we have ever met. He finds the. problem and fixes it and explains it all to us. GREAT SERVICE - highly recommend to everyone !
Judy Guffey
I have used First Charlotte Air for probably twenty years. I had a couple other houses before this one. They are the most honest, reliable and knowledgable company to deal with. Good company to trust
Patricia Pascucci
Did a great job was on time,fixed my problem quickly thank you
camp winaco
Great company charges a fair price and services the product they sell you