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Creeks Air Conditioning & Heating Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
DC Junior

From the moment you reach out to Creeks Air Conditioning and Heating you will recognize their professionalism and commitment to service are superior in the industry. The polite voice answering your call will reassure and work proficiently to accommodate answering your questions while placing your needs as their priority. From sales to installation, the representatives of Creeks Air Conditioning and Heating demonstrate their excellence in every aspect of their profession. I have called upon them on two separate occasions in two different homes (never the same unit) over the past 15 years and will continue to use them if I need HVAC repair or replacement.

Chris O'Farrell

Our A/C went out.. second time in 4 days! We had a different company come out to assess and fix the problem the first time. Seemed to be a quick fix but a few days later we were right back to 85 degrees!! Contacted the same company again and was told it would be days before someone could come out. With animals and 3 people at home constantly throughout the day, this was not going to work. A coworker of mine has a close relationship with Creeks and they came highly recommended. I couldn't be happier with the service from the very helpful, cheerful person who initially answered the phone, to the gentleman who came out to the house. He was knowledgeable and took the time to explain the issue in a way that anyone could understand.. and he also had a great sense of humor and personality! I will definitely recommend Creeks and they will be my first stop for any future A/C needs!

Laura Turner

I have had one of the best customer service experiences! Called about my air conditioner not cooling, the owner was at my door in an hour. How’s that for customer service! Diagnosed the problem that 3 previous ac companies could not. Two days later two of the nicest young men came and installed the part. They were on time, professional and courteous. They will have my business from this day forward.

Nikkie Fitzgerald

As a first time home buyer, and being newer to the flip side of house upkeep and maintenance, I would highly recommend Creeks! I couldn't be happier with the service, from the people who answer our calls, to Amir, the technician who came out to the house. He was very pleasant, professional and knowledgeable. Amir took the time to explain each process and how everything is supposed work in a simple and easy way to understand. I am very happy I found Creeks and they will be my go to for all my A/C needs.

Steven Cerri

Had my first experience with Creeks today. Ethan came out to see if he could help us with our issue and couldn’t have been more professional, friendly or courteous. It’s exceptional in this day and age to get that kind of customer service. The visit was quick and easy, and we were given excellent advice on our system. Would highly recommend calling this company if you have any kind of AC issues.

Bill Mitchell

Creeks Air responded to a need for service quickly and provided follow up with recommendations through an email with multiple options. After deciding on buying a new air conditioner, the installation was professional and easy to schedule. From the service technician to the installers to the communication from the office, it appears that Creeks Air has a great team. Five stars all the way.

Terri Tomlinson

We have used Creeks services for years but my very elderly parents moved here about 2 years ago and their AC went out recently. It was 90 degrees in their house for at least a day. I arrived and immediately called Creeks (it was after hours). Within 45 minutes Tristian showed up and quickly diagnosed the issue and did the repairs. Then, because my mom thought she had messed up the thermostat, she asked him a lot of questions. Tristian was patient, polite beyond measure and explained things to her so she could understand. The service charge and bill were very reasonable. Tristian was kind, friendly and professional and we appreciate his demonstration of respect to his customers.

Barrito

A first class company in every respect. We have had extensive work done by Creeks including relocating our air handler and replacing the entire system. All the work was done flawlessly with quality workmanship and materials. They go above and beyond and don't cut corners. Their prices are very reasonable as well. Their employees are all friendly and well qualified. I cannot recommend them enough.

Robin Lanigan

I have relied on Creeks to service and maintain my AC systems for my residences and business for more than 7 years. They are quick to respond to calls, very friendly and reasonably priced. The technicians are very friendly and discuss what is happening with the system in detail. I have recommended Creeks to others and will continue to do so. In an industry where there are some companies that could be described as "shady", Creeks can only be described as a ray of sunshine! Thanks for all that you do for me.

Steve Testa

Creeks is amazing! They just installed my new Carrier AC system. Rick is fantastic. He reviewed my existing AC System (which was 20 years old). The estimate provided multiple options. I picked the best option. They were on time and on budget. Robert and TJ were excellent technicians. I highly recommend them. They are the best period!

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