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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Brown Heating, Cooling and Plumbing Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
gabrielle triplett

Jose has his work cut out for him with our install. Many issues continued to present themselves while Jose installed our new ac. He remained professional and courteous the entire time. Jose also went above and beyond to get the job done to this point. He continously worked to get it up and running from 10 am to 530 with minimal light availabile in the space. We still need to have an electrician come out in order for Jose to complete the job. We highly recommend asking for Jose!!

Avery S.

Greg with Brown was very professional and polite. He solved my problem in a timely manner and walked me through the process of what he did. I will definitely use Brown again in the future.

Zoe

Don’t trust, negligent, and incompetent. Three visits total ($750+ spent) and the AC unit was never fixed. Plus $1k in damages from a careless tech. Highly disappointed and taken advantage of by Brown Heating & Cooling. After the tech was in the attic severe water damage occurred due to slow leak (pipe was knocked out of place).

The supervisor said I could not prove the tech caused the leak and Brown company would do nothing to contribute to the repairs. Damages included fallen sheet rock (ceiling) and new insulation. The AC unit was still NOT repaired. I was quoted 8k by Brown to replace AC ducts throughout my entire home.

Alternate company fixed AC same day no charge to diagnose $255 out the door. Alternate AC company also offered to send contact of trusted company to fix water damage. The issue was on the outside unit not in the attic.

Laura Dantzscher

I requested a technician to inspect a unit for correct zoning in a new construction 2 story home. I did not believe the builder's air conditioning company correctly installed the 2 zones. I would have given a 5 star, but they sent out the wrong type of technician the first time. They did send the correct one within an hour.
Greg Thompson, the technician ,was very professional, knowledgable, and confirmed my suspicions quickly. He throughly explained the zones and what was involved. The builder had only put one bedroom in a different zone, not the entire 2 floor.
I will definitely be using Brown Heating & Cooling for my future needs.

Rich Fowler

Because Brian was professional and explained his report thoroughly on his initial visit a month ago, we called Brown H/C to fix our lack of power from the fan. It initially looked like a blower motor going out.
Brian called his boss and together they tracked down what was malfunctioning. This took them some extra time, but in the end all is well and they saved me the cost of a blower motor and installation. All for the cost of a service charge.
THIS IS A FIRST CLASS HIGH INTEGRITY COMPANY. I would recommend them to anyone who needs hvac services

David Lepow

Brilliant diagnosis of my HVAC. I value trust, honesty and professionalism and found it. I would give 10 stars if I could.

Sarah Diczok-Vajtay

Great experience overall, my A/C went out, Gage was here within two hours, fixed the problem quickly. He was very knowledgeable and professional. This will be my go-to HVAC company!

Susan

Just moved to Tampa and got lucky finding Browns when our AC stopped. Very professional, came same day, very happy to find them! Jose who came to the house was fast efficient and professional!

Michael Eason

I must say I was extremely pleased with my experience with Brown Heating & Cooling and particularly impressed with Gage my technician. He was friendly experienced and knowledgeable.
I would highly recommend using Brown Heating & Cooling!

Marilyn Dipsey

Brian was excellent. I had some questions about the maintenance and he answered all of them. I am very pleased and Happy that I chose Brown Heating & Cooling for my new air conditioner. Thank you.

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