The technicians were friendly and professional. Very hardworking! Grateful for the quality of service and prompt response time. Highly recommend this company. So happy to have a cool home again. I think the pricing was appropriate and in guidelines of other companies.
Great company,reasonable pricing,hardworking staffs. Josh Hudgens he is great assets to this company,polite,quick,very clean after job was done. He took his time cleaning everywhere. So for your air condition work,ask for Josh to get your new unit installed...Fancy vans do not do the job,fancy office doesn't do the job. It's all about experience...I strongly recommend this company for everyone looking to Air & Heat works...
Just charged my $49 to turn a gas valve on (about 2 seconds) after saying it would only cost $19. Gas line was not checked and leaked natural gas into my closed garage for 5 hours. Gas company needed to be called and area evacuated. Supervisor never called back after refund request.
I was referred to this place hearing how honest and good they are. They came out charged me a 30$ service fee and of course charged me to fix the capictor.. ok fine 190$ my ac is fixed great. Oh but it isn’t. Still not blowing cold air and when I called them back a week later they want to charge me another 30$ service fee and wouldn’t waive it. Then I called back to speak to a manager wondering what the service charge fee means when they didn’t check it correctly in the first place and they put me on hold and never came back to the phone.. after 10 minutes I hung up. Don’t ever use this company! Terrible customer service.
Called about my home A/C system that had a leaking condenser coil with my unit being 17 years old it was time. Palm Bay Air & Heat were the first ones to arrive (granted they are only 3-5 minutes away from me) to give a quote which which eventually beat out the competition by $2,200 for the same unit. I am blown away by what a great job was done and would wholeheartedly recommend them to anyone without fail (even had a buddy of mine who does A/C work inspect everything he was impressed as well. All the negative reviews on here do not contrast my experience that I had at all. Thank you!
All the people that are writing negative reviews are wrong. Y'all end up coming back to palm bay air and heat in the future. This is Wonderful company to have fix the a/c units. The best tech that i had was Richard . you'll never get prices like this anywhere else. Free estimates, $19 service calls. The office people are amazing and they help with anything you need for your a/c.
wow, what an experience! from working with Joann scheduling to install and the guys coming to my home and installing our York AC was easy. Lead Jam & workers Ricky & Rich were on it. They pulled the old system out, cleaned up parts and pieces and left the outside/inside clean as a whistle. The pressured checked the lines, new thermostat, talked to us about warranty, labor, and even saved us some money from original cost. I would highly recommend Palm Bay Air & Heat to one and all looking for a new A/C.
Just called for service late Friday afternoon when the A\C went down. Travis was here, diagnosed the problem and was done by 8pm. Best thing is the repairs were covered by their excellent warranty. The owner even called to assure everything went well and that we were happy. You can't go wrong with Palm Bay Air & Heat!
I would never in my life recommend this company. The stories I could say regarding my one time service is not worth my time to go into detail. I had to pay to have the job done again by another company. The workmanship was terrible and they damaged my coils that were only two years old. Don't do it!
They installed a new a/c unit last month next door to me in Barefoot Bay. The drove their trucks over my lawn and chewed up my grass tires dug deep trenches in soil, and left a big mess. Metal parts, air duct installation parts, tie wraps, and when were dragging the old a/c unit out it spilled oil on the grass and left a big dead spot. I called them twice , and they were rude hung up on me and said Bob the manager would call me back after they check with their insurance co. Even the owner of the new a/c called but no response no callback nothing .Not Very professional!!!!
Dawn Yambrick
The technicians were friendly and professional. Very hardworking! Grateful for the quality of service and prompt response time. Highly recommend this company. So happy to have a cool home again.
I think the pricing was appropriate and in guidelines of other companies.
James Edobor
Great company,reasonable pricing,hardworking staffs. Josh Hudgens he is great assets to this company,polite,quick,very clean after job was done. He took his time cleaning everywhere. So for your air condition work,ask for Josh to get your new unit installed...Fancy vans do not do the job,fancy office doesn't do the job. It's all about experience...I strongly recommend this company for everyone looking to Air & Heat works...
Tim Timmermann
Just charged my $49 to turn a gas valve on (about 2 seconds) after saying it would only cost $19. Gas line was not checked and leaked natural gas into my closed garage for 5 hours. Gas company needed to be called and area evacuated. Supervisor never called back after refund request.
Allison Alipo
I was referred to this place hearing how honest and good they are. They came out charged me a 30$ service fee and of course charged me to fix the capictor.. ok fine 190$ my ac is fixed great. Oh but it isn’t. Still not blowing cold air and when I called them back a week later they want to charge me another 30$ service fee and wouldn’t waive it. Then I called back to speak to a manager wondering what the service charge fee means when they didn’t check it correctly in the first place and they put me on hold and never came back to the phone.. after 10 minutes I hung up. Don’t ever use this company! Terrible customer service.
Andrew Valicenti
Called about my home A/C system that had a leaking condenser coil with my unit being 17 years old it was time. Palm Bay Air & Heat were the first ones to arrive (granted they are only 3-5 minutes away from me) to give a quote which which eventually beat out the competition by $2,200 for the same unit. I am blown away by what a great job was done and would wholeheartedly recommend them to anyone without fail (even had a buddy of mine who does A/C work inspect everything he was impressed as well. All the negative reviews on here do not contrast my experience that I had at all. Thank you!
Angel Clark
All the people that are writing negative reviews are wrong. Y'all end up coming back to palm bay air and heat in the future. This is Wonderful company to have fix the a/c units. The best tech that i had was Richard . you'll never get prices like this anywhere else. Free estimates, $19 service calls. The office people are amazing and they help with anything you need for your a/c.
ckaren ferrando
wow, what an experience! from working with Joann scheduling to install and the guys coming to my home and installing our York AC was easy. Lead Jam & workers Ricky & Rich were on it. They pulled the old system out, cleaned up parts and pieces and left the outside/inside clean as a whistle. The pressured checked the lines, new thermostat, talked to us about warranty, labor, and even saved us some money from original cost. I would highly recommend Palm Bay Air & Heat to one and all looking for a new A/C.
Steve Murdick
Just called for service late Friday afternoon when the A\C went down. Travis was here, diagnosed the problem and was done by 8pm. Best thing is the repairs were covered by their excellent warranty. The owner even called to assure everything went well and that we were happy. You can't go wrong with Palm Bay Air & Heat!
lifesource129
I would never in my life recommend this company. The stories I could say regarding my one time service is not worth my time to go into detail. I had to pay to have the job done again by another company. The workmanship was terrible and they damaged my coils that were only two years old. Don't do it!
dan veard
They installed a new a/c unit last month next door to me in Barefoot Bay. The drove their trucks over my lawn and chewed up my grass tires dug deep trenches in soil, and left a big mess. Metal parts, air duct installation parts, tie wraps, and when were dragging the old a/c unit out it spilled oil on the grass and left a big dead spot. I called them twice , and they were rude hung up on me and said Bob the manager would call me back after they check with their insurance co. Even the owner of the new a/c called but no response no callback nothing .Not Very professional!!!!