Florida Breeze Air And Heat

I had three amazing Techs from Florida Breeze come out to replace my entire AC Unit. They were on time (actually early), they were so polite. They worked together seamlessly & fast. All were informative. They made sure the cat didn't get out. They explained all the details about the new unit. And the Parts and Labor Warranty is a no brainer. Not on other company offered 10 years on LABOR, for a few extra bucks. And it's transferable. Another option I was not given by competitors. And the same great service came from their office, the Sales Rep, etc. If you need any work done, you would be a fool not to call Florida Breeze first!!!!!!!!!! Thank you

We have lived in our home for 2 years where Florida Breeze handled the installation of the HVAC system. This past May, we lost all cooling in the house. We called them out to service and repair, which was initially thought as a leak in the evaporator coil and accumulator. While our units were warrantied, we were charged $1100 for labor. Well, after a 9(!!) hour day of work from their technician not completely knowing the problem and losing cooling within the very next day, additional visits from two more techs “correctly” diagnosed the problem as a leak in the underground chase line. I was told by their service manager that it would be an additional $2300 for repairs, after a 10 percent discount for the inconvenience. I am completely unsatisfied and beside myself that they are not more accountable. After almost two months of no AC in the summer, we are now with another company who are treating us with more respect, and after hearing their horror stories from other former clients of Florida Breeze, I am no longer surprised. I did originally give two stars but one leaked out of the rating before I posted this.

Doing business with Florida Brezze for 14 years. You can expect high quality ac units, honest and courteous service. Just had a 14 year old unit replaced in a matter of 6 1/2 hours.
We always purchase the 10 year service/maintenance plan. Every time we need them, it is same day response. Lowest price we have found in Melbourne area.
Thank you Florida breeze, installers and service providers for a Job Well Done!!

Florida Breeze conducted a performance inspection and several repairs on my A/C during closing. They signed off that the unit required no additional repairs, conducted maintenance, and a performance check.

After closing, excessive external condensation was causing an issue and water was leaking on my filter. Both the service manager and the tech were friendly and helpful. However, the tech notified me that the unit required an $850 repair since the coils were in terrible shape - something the original tech missed in the inspection.

The unit is currently under warranty for parts from the original install. Still, Florida Breeze - and apparently the owner specifically - is not willing to correct for the unresolved issues missed in the inspection attempting to shift an $850 expense in my direction.

To summarize, Florida Breeze failed to conduct an adequate inspection, they fail to honor their warranty, and I'll be working to help find some motivation for them to correct for this issue. Quite a failure on their part unfortunately.

Great sales person. Ned spent time going over the different system for my home along with pricing and availability. No rush at all. The work was top-notched, and a fair price! The team showed up as promised and work was completed in a timely manner. Excellent company for A/C needs. I’m very happy that I called them FIRST! The installation team, London and Don performance was outstanding! They did a excellent job installing my new system.

Excellent, professional installation of our HVAC unit. Nic and Joey were true pros with the install and made sure cleanup was done to our satisfaction before leaving. Great communication from Shawn (our sales person), friendly office staff, and just overall a great company for ac installs. Thank you Florida Breeze.

New AMANA invertor AC unit installed JUN 2018, 10 year warranty parts and labor, unit has died 4 times, one time freon leaked charged me 300.00 only to have it leak again, reason was for poor craftsmanship and quality control at the factory but they tried to charge me for a leak that was out of my control. They didn't even refund me what I paid for the on intial call.

Every time the unit dies it takes 48-72 hours for an appointment.

The install was outstanding, this included a new lineset. When the technicians show up they are ontime and professional.

You think you're buying a quality AC unit, with support, the unit is garbage and getting help when it breaks just makes you sweat

They don't even have the respect to call the customer and tell them the parts won't arrive for 1 or 2 weeks.

Garbage

We had a compressor blow overnight. They had staff at our house the next day and gave us a repair estimate on the spot. A good repair price and respectful staff. A good company to do business with.

Joe the technician was very knowledgeable and professional. Rates were reasonable. Arrived at the exact appointment time. Air is working perfectly now thanks to Joe.

We had Florida Breeze install a new Goodman Heat Pump on one of our rental homes. Jeff and Jeff were very professional, on time, awesome workmanship. Needless to say if we are ever in need of another a/c system for our own home or our rentals these guys will be the first we call. In the times we live in today it is hard to find good quality work and these two were excellant. The price was reasonable as compared to others in town. They even drove from Palm Bay to Titusville and had the job done in the same day. Very happy and so is our long term Tenant.