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A-Best Air and Heat, Inc. | AC Repair | Central Air | AC Contractor Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
H Counterman

Kenny and Desi came to our house to fix our AC. They were prompt and professional. The prices are fair and they were honest with our diagnosis which I really appreciate. I would recommend them to anyone that needs their AC/ Heat looked at. Will call them again if we have any more problems. Thanks Guys!

Kimberly Hemingway

Called yesterday made an appointment for next day. Window time was 12-2. At 3:07 called company wondering when they were coming was told they called and left message that they had cancelation and could come earlier. I told them no one called me on my land-line or cell phone all day. Called back at 4:15. They picked phone up and hung up. Will never use them and called another company and is coming out within the hour. Sad this is the way a company treats customers .

Huw Pateman

Called at 8am and they came within 2 hours. Immediately diagnosed and repaired the problem. Very polite, helpful, friendly guys. Many thanks to Desi and Kenny.

David Muszynski

DO NOT USE A Best Air and Heat of Palm Bay.
They use shady business practices, and have below average quality technicians.
Also, I don’t know what the average markup on parts is in the AC industry, but OVER 300% seems excessive to me.
They installed the units in my home (prior to my purchase of it), this is why I called them in the first place.
First time they came out to flush my drain lines, the guy didn’t do it correctly and they had to come back and do it a 2nd time. Seems like a fairly straightforward issue for a tech to handle correctly the first time. And only $216, seems legit, right?
This last time (and it will be the last time, they’re not welcome back on my property) they overtly overlooked an issue in order to make more money.
I have 2 AC units right next to one another. One stopped working. When they came out they found that ants had shorted a part. So they replaced the part and left. I was not home at the time to provide some common sense. If one is full of ants, the other likely is as well. But since “it was working at the time”, they didn’t unscrew the 2 screws to the access panel to check.
4 days later, yes, the other one went out for the exact same reason.
Called and told the office person I was happy to pay for parts but did not want to pay another service charge as it should have been looked at first time around. They agreed on the phone that yes, that was reasonable.
Again, I was not home when they came and the owner bullied my son into paying the service fee again.
They also tried to tell me that my warranty was up in a few months, when I checked with the manufacturer I was told I still have over 6 years left on my warranty. Shady shady shady.
There’s plenty of other honorable AC companies to choose from so take your pick from anyone but A Best Air and Heat.

Jason McKesson

We are seeing higher than usual bills, so we called A-Best. Desi came out same day to look at my ac system and was awesome. Made sure to take me with him around the house, explained what he was doing, and showed me the problem. These guys are cheaper than most places I tried first, and were more professional. I definitely recommend them.

Anthony AV1611

Desi and Kenny came out to investigate an issue with my dryer vent. They were very professional and knowledgeable about the issue and resolved my problem quickly. I would highly recommend A-Best Air and Heat.

Robert Hernandez

Called A-Best to schedule cleaning of my dryer vent. Desi and Kenny arrived on time and completed the job promptly and professionally. Good price and great service. Highly recommend!!!

trina dunkel

Excellent service! Chris showed up on Friday night around 8:00 pm…. It was late but he still greeted us with a smile and a great attitude. He got our AC running, and showed up the next day to fully examine the system and clean the coils on the unit. He explained everything he was doing and it was obvious he is very competent. He was friendly, courteous, thorough and very professional. This was our first experience with this company and it was very positive…. Going forward, Chris will be our go-to guy!

Stacy Gregg

Desi and Kenny were very professional and on time. They took the time to show me what was wrong with my system as they went along checking it out. they fix it in a timely manner, and they were very polite. Thank you guys so much.

Ashley Jenkins

My AC & heat weren’t working so Desi and Kenny came to figure out the problem. They were on time, fixed the issue quickly, explained what the problem was, and were very professional. I would definitely recommend them!

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