E.C. Waters Air Conditioning & Heat

Fantastic service from the appointment setting and the HVAC Technician. The technician was on time, detailed and gave me great recommendations on the 4 zones in my home. Highly Recommend.

My AC went out over a holiday weekend. Isn't that always the way? I put in a service call to E.C. Waters on a Sunday morning. They responded to my emergency call within an hour and Wayne came out to service my unit within hours. He was very friendly and efficient and took time to explain to me everything he was doing. He saved the day! Based on my experience, I would definitely recommend E.C. Waters!

This company is top notch. We purchased a 10 year warranty on our new a/c and the company we purchased it from wouldn't service it! E.C. Waters took it over and we have never had a problem with them. They are excellent!

Just bought a new system though E.C. Waters!

I definitely recommend that you consider EC Waters for your heating and air conditioning needs. I had two Trane heat pump systems installed. The installation crew was professional, efficient, and helpful in explaining how to use the new equipment. The entire installation only took 7 hours. We are very pleased with the Trane systems and with EC Waters.

I asked a trusted friend if they knew an AC company that they trusted to do good work. They told me about EC Waters. I hadn't heard about them on the radio or television before and because a new AC unit is so costly, I decided to get three estimates before choosing the company I wanted to do the work. EC Waters was my last estimate and also the best estimate. Alfredo was the representative for EC Waters and extremely knowledgeable. He did a walk through with me in and out of the house. He was honest about everything, and I could tell that he had my best interest at heart which says a lot about him and the company he works for. He is an exceptional individual and did everything he could to ensure that the installation process went smoothly. He was very patient with me. He explained everything in detail and answered all of my questions and, being a teacher, I naturally have a lot of them. I wanted a clear explanation of how the Trane system works and I got it without hesitation. I'd spent the entire summer without the AC working properly because I didn't know who to trust with such a costly job. Donald, Alan and Nick came to the house early in the morning and were able to finish the installation the very same day. It was an enormous amount of work but they were pleasant and polite the entire time. Donald and Alan calibrated the Trane compressor and handler to operate correctly. It was a complex process. Everyone was so considerate, kind, and just nice to have around. I trusted them completely. They knew about my environmental asthma and were extremely careful when removing the duct work that needed to be replaced. They did a great job cleaning up, inside and outside the house, after completing the job. They did exceptional work, and I have recommended EC Waters to several people already. I was amazed when I told a neighbor about this company and in turn he said he knew the owner so many years ago. What a small world in such a big city! I wish I'd known about them before. They don’t need to advertise their company. The staff I spoke to over the phone were also wonderful! Thank you EC Waters for all your excellent work! Panayiota

I would highly recommend E C Waters. I called and got a sales person (Jason) that day. Jason was extremely knowledgeable and very helpful. After the installation on a Monday, Tuesday evening something was wrong. I left a message and assumed they would get back to me the next day. I took a walk with my dog and had to turn around and go home since they were at my house. They fixed the problem and all has been great.

Had to call due to an A/C issue, great customer service over the phone. The tech that came out was awesome he explained the problem to me and very nice. Hopefully I won't have any issues with my A/C but if I ever do I know what company to call or I know who to send friends ad family to.

It can be so hard to select a good contractor for any job and that is why it is so important to go with those you know and trust.

I've known Clark Waters, the owner of E.C. Waters, for 15 years. I've known him as a friend and as a trade partner. I know many of his associates and even more of his other trade partners. I've learned to trust him and respect his judgement - as we all have.

A few days ago when my A/C unit died during this summer's heat I called for help and it was forthcoming quick! The crew that arrived got to my home early and went right to work replacing my old unit with a sweet Trane high efficiency heat pump. The crew were remarkable in that they were super clean and they even left my attic (where the air handler is) cleaner than they found it! The attic, of all places, was left cleaner!

Finally, when I went to register this new system for warranty, I had a couple of questions so I called the office for clarification. Crystal, one of the office gurus, told me not to bother with registration as they do all that for me. Unbelievable. Awesome!

The project was done turn-key by quick and really good folks. I could not be more pleased. 5 Star ratings are the exception from me. E.C. Waters deserved this rating a review!

Outstanding service yet again; second installation of Trane A/C (two different houses) and have also used them for various maintenance calls- always very professional, show up on time, and do excellent work. Highly recommend!

It was great working with Jason, getting a nice quote and great explanations. The installation was nice, and Jason followed up several times, making sure I as right with the thermostat. I sure am glad I got the recommendation about E.C. Waters from a friend. Now take my recommendation!