Went as a homeowner to purchase a failed AC capacitor. Found the part I needed but was told I could not buy it. Said “they only sell electronic components to their contractor”. Maybe this should be stated on the website before I drove 45 minutes. Place was clean and well stocked, I guess they would rather have their contractor come out and charge $300 for a $25 part. Only good business for the contractor and not the general customer base.
Great service, heads up this store is for HVAC contractors. The general public shouldn't and most likely will not be able to purchase anything from a wholesale HVAC supplier. EPA to buy refrigerant and contractors license to buy at wholesale prices. This is where businesses shop. Not the general public. That's the rules.... and I am sure they are broken every day. Need something you cant find at lowes or home depot that relates to the HVAC industry call a HVAC Contractor.
Amazing customer service! I walked in to a free Thanksgiving feast! The front desk crew made me feel like I was family. I ended up buying 4 AC filters. Neither Lowe’s nor Home Depot had the sizes I needed...and there was no way their customer service could compete. Couldn’t be more pleased with Baker Distributing Company.
Very rude girl in here, treats people like she is some kind of a prison guard telling you what you can and cannot buy because of a epa cert. (I needed some pipe insulation) I use Baker dist. (or use to, not any longer) all over the southeast to buy pipe insulation, tools, testers, leak detecting equipment, acetylene, this one person changed the whole atmosphere of how I feel about using this store any longer.
Capt. B
Went as a homeowner to purchase a failed AC capacitor. Found the part I needed but was told I could not buy it. Said “they only sell electronic components to their contractor”. Maybe this should be stated on the website before I drove 45 minutes. Place was clean and well stocked, I guess they would rather have their contractor come out and charge $300 for a $25 part. Only good business for the contractor and not the general customer base.
James Perry
Great service, heads up this store is for HVAC contractors. The general public shouldn't and most likely will not be able to purchase anything from a wholesale HVAC supplier.
EPA to buy refrigerant and contractors license to buy at wholesale prices. This is where businesses shop. Not the general public.
That's the rules.... and I am sure they are broken every day. Need something you cant find at lowes or home depot that relates to the HVAC industry call a HVAC Contractor.
Anthony Fiore
Amazing customer service! I walked in to a free Thanksgiving feast! The front desk crew made me feel like I was family. I ended up buying 4 AC filters. Neither Lowe’s nor Home Depot had the sizes I needed...and there was no way their customer service could compete. Couldn’t be more pleased with Baker Distributing Company.
Donnie Mueller
Very rude girl in here, treats people like she is some kind of a prison guard telling you what you can and cannot buy because of a epa cert. (I needed some pipe insulation) I use Baker dist. (or use to, not any longer) all over the southeast to buy pipe insulation, tools, testers, leak detecting equipment, acetylene, this one person changed the whole atmosphere of how I feel about using this store any longer.
John Anderson
Baker is one of the best companies in the HVAC Industry they have great customer service and they treat the customer like family.