Cook's Air Conditioning & Heating Specialists
Amenities
- Wheelchair accessible parking lot
- Online estimates
- Onsite services
Cook's Air Conditioning & Heating Specialists Reviews - 100
4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Heidi Harney
Our service tech was Mahlon. He came out on a weekend night to get us back up and running. He arrived exactly when expected and was very thorough, courteous and genuinely seemed happy to be helping us. No price gauging and spent extra time making sure we did not have any other potential issues. We were very impressed with Mahlon and Cook's Air.
Tammy Turner
Chris was very professional, worked fast and efficiently. He called with an accurate arrival time. He also helped get estimates for other services with a friendly attitude.
jeff brand
Excellent service, Mahlon was very friendly. He called on his way with his eta and arrived on time. Did a very thorough service, made some minor adjustments on my system and has our system achieving optimum efficiency! Thank you again, Mahon and Cook's!
James Green
I needed service on a Sunday. Mahlon Oglesby was my tech. He was very friendly but more importantly, he was very quick in identifying and fixing my issue. Cook's number is now saved in my phone for any future needs.
Cynthia Daniels
Matt was the repairman who first came to our house to give last rights to our 22 year old ac unit. Matt treated our "champ" with respect as we remembered summers past of 100° heat with 100% humidity that our old unit helped us to live through. Jerry was our salesperson and it was a no pressure presentation. We talked about our wants, and he showed us options that were available. Chris and Elliott are friendly, knowledgeable and effective. I asked a million questions while they were installing my new unit, and they answered each one patiently! Cook's Air was a great find for my family and I definitely recommend this company for your heating and cooling needs.
Sharon Thacker
Bobby was seriously the best tech ever - super helpful, knowledgeable and super nice! Cannot recommend this place enough! Will certainly continue using Cooks (and requesting Bobby) for all future needs.
justin medlin
I had a Cooks tech to my house because my AC was blowing hot air instead of cooling. The tech replaced a part in 15 minutes and said we were good to go. Hours later the AC was still not working. The same tech came back to my house and said that my compressor was shot and recommended a new system. He sold me a new system and it was installed the next day. The new AC was installed...hours later the $6200 AC I just bought from them isn’t working! I will never use them again and would not recommend them to my worst enemy. I have a wife, a 3 yr old and a 9 month old that dealt with 3 days of No AC during the month of May in Florida because of this companies incompetent technicians.
Kat Van Riet
We had our AC Blower Motor replaced in October 2021. Bobby was friendly, professional, and knowledgeable. We will consider using Cook’s again in the future.
billie Vincent
Bobby was great he showed up w/in 20 minutes to my surprise, since this was an after hour call. He fixed all my A/C issues. I would and will use him in any A/C or heating issue that may present itself in the future.
Mark C.
Our a/c unit stopped cooling on the Sunday of Independence day weekend so we called Cook's Air Conditioning. Much to our surprise we got a call right away from Jerry. He said that either he or another technician would be out but it would be closer to 8 p.m., which we were fine with. Just happy they could make it out. Next we received a call from Matt saying he'd be there at 6. We were so afraid that this older unit had given up the ghost and were dreading bad news. We were sweating more worrying about the thousands we might have to spend on a brand new a/c unit. As it turns out it was a relatively minor issue with a capacitor. Everyone we spoke with was so nice and the technicians were very polite and professional. Summer in Florida is the perfect opportunity for dishonest repair folks to take advantage of a bad situation. Thankfully, Cook's Air Conditioning and Heating does not conduct business like that. Rest assured, when our a/c unit finally does give us all she's had, we will be calling Cook's Air Conditioning.