Wayne Group & Services, Inc

Recently hired Wayne Group & Services, Inc. to help out with an AC issue (AC was way too loud and dusty). The old owner of the unit never cleaned / cared for it so Wayne Group was quick to diagnose the issue, clean it, adjust fan speed, and reduce the noise for a fair price. Recommended!

Wayne and his crew were efficient , professional and on-time. Thank you so much for installing our new unit it's ice cold and is working perfectly!

Speedy, reliable and Friendly service for all all aspects of HVAC.
Highly recommended for everything A. C. for both for residential and commercial.

Wayne sold me a great AC at a great price some years ago. He knows what he is talking about in the A/C arena, he sold me a brand that had a better warranty than the big name brand. He let me in on a secret, the big name brand manufactured the ac I bought. Literally made in the same factory, even use the same parts. I have had no issues with Wayne Group or the AC he has installed.

I was really impressed with the service I received from Wayne’s company. I also waited to do this review to see if the job was done correctly. I did not need to call back for any additional service because everything was done correctly…..

Worst service ever, they charge for job not done, access my residence without my permission and removed motor ftom my unit. They then installed a cheap after market product and charged me $650 for same , all without permission to enter my home or to do this job. Worker was rude , unprofessional and argumentative. They also cleaned 3 ac vents and billed me $285 for same. These are bad actors , stay clear of this crooked company.

If they treat their customers like they drive on the road, do not do business with them. Turned left from the middle lane heading onto 84 today around 7:40 am and nearly caused an accident. Amazing they would drive like that in their company vehicle.

The guys that work for Wayne are phenomenal to say the least but Wayne is a rude jerk that needs to take a lesson in common courtesy and customer service. Wayne installed an air conditioning system in my home in the amount of $6,000. 3 Years later the motor in my a/c unit stopped working. I called the manufacturer to have a replacement motor shipped to me because of course it should still be in warranty. It was brand new when Wayne purchased it as he shared with me. I called, sadly I was informed that it was no longer under warranty because it was purchased 5 years ago. I argued with the rep saying this is incorrect it was installed in my home in July of 2013 its only August of 2016 it has only been a month over three years. She directed me to my unit and told me where to look showing that the unit was purchased in 2011 leaving me out of warranty and having to purchase a $900 motor. A month before the motor went out, wayne himself came to home and said that everything was fine, there were just some wires loose. HE IS A DAMN LIAR BECAUSE THE SAME PROBLEM I EXPERIENCED A MONTH AGO WHEN WAYNE CAME OUT I EXPERIENCED THAT EXACT SAME PROBLEM WHEN I WAS INFORMED THAT MY MOTOR WAS NO GOOD. HE DID NOT KNOW WHAT HE WAS DOING AND CHARED ME $150.00 FOR 15 MINUTES!!!! HE WILL NEVER COME BACK TO MY HOME EVER AGAIN AND I HAVE DECIDED TO POST THIS COMMENT IN REFERENCE TO HIS ACTIONS BECAUSE I AM UPSET THAT HE CHARED ME $150 AND DID NOT DO ANYTHING BECASUSE HE WAS NOT MAN ENOUGH TO ADMIT THAT HE DID NOT KNOW WHAT HE WAS DOING. HE ROBBED ME BASICALLY AND I DO NOT RECOMMEND HIS BUSINESS AT ALL. HE HAS BEEN RIPPING YOU OFF SINCE 1999.

Wayne group & services is very professional and has excellent services.

I have used Wayne Group Services to maintain my AC unit and for cleanings. His professional service has always been appreciated. He is fast and reliable and gets the job done.