Miami Mini splits Air Conditioning

Miami Mini Splits did a great job on my house! In a place where most people are shady, unreliable, poor quality and predatory in pricing, Miami mini splits is truly a breath of fresh air. Working with Robert has been easy. He is personable, great positive energy, and very communicative. Despite the issues we had with the Permitting process in Biscayne Park (no fault of his), he was persistent, professional and did EVERYTHING as promised. I would recommend him to anyone. He is worth your time and money. On a Friday, His technician got the entire central AC unit removed and the new one installed, and on Saturday his crew put in our mini-split. His workers are punctual, friendly and take the time to explain what they are doing as they go. Thank you again for being such a great company!

Hi Gloria, I feel you. I had two mini-splits installed in my house Mar 2017. I loved them. But now the bigger of the units is blowing warmish. When i reached out to Robert about this, he quoted me a large $$$$$$ for the service call. I decided to call Mitsubishi Service. Come to find out that Miami Mini Split is NOT a diamond certified contractor. (Their renewal came up in Jan. 2017 and they did not renew) Robert told me they were and that is the only reason I spent a lot of money to get the units from him.
I reached out to Robert to send me a document that certifies they are diamond contractor and haven't heard a thing back!
Yes, buyer beware. And no, Miami Mini Split will not be servicing my units! I got a referral from Mitsubishi for an actual qualified diamond contractor. Good luck

We have used Miami Mini Splits for several years and are very impressed with their quality service and reasonable prices. We have had them install several mini-splits and service many of our existing units. The owner is always available to take our calls and oversees all the work of his talented crews. I highly recommend them.

Our experience with Miami Mini split Air conditioning is amazing! They are reliable and helpful with any problem with your A/C units. We use them for multiple properties. They are only a phone call away! Truly recommend them for any issues or even brand-new units. You won't regret it!

If I could give 6 stars, I would. Called Miami mini splits for service, and discovered we needed a new AC unit. Incredible pricing for QUALITY work! Technicians were very friendly. And even better, we were treated like family. If you need any AC servicing or heating/cooling needs, look no further!

Doesn't get any better then the professionalism, work ethic, and overall experience that Miami Mini splits offers! If you're looking for the best quality, and ultimately amazing customer service, Miami Mini splits is the way to go. Would recommend them to anyone!

Buyer beware 😡😡
I am all for small business but now when it comes to skills lacking in customer service is where I draw the line. I called them and they were able to install a new unit in my apartment the outdoor and inside unit. Of course since it’s Miami why would you get what you pay for ? The did not insulate the ductwork. Very important piece as that’s what makes it run correctly duh !
2nd I decided my mom also needed a new unit and since I had a fair experience decided to use them again. My mom paid for half the amount of the a/c upfront and we took care of the other half. This is where Roberts customer skills went out that window. We had to call synchrony a couple of times to get them to charge our a/c card which was less than a day and he was already blowing up my moms phone to get the full amount of the a/c unit upfront without installing it first. Wow. One call two calls three calls he’s stressing out my mom. We finally were able to get synchrony to cooperate. 30 days into the unit it’s not working properly. Instead of diagnosing he simply states he will charge money to even come out. Plain and simple seems as this company knew something else was wrong with the a/c unit or the pipes that needed to be fixed and did not advise the customer what’s the point of paying an “expert” to get it done for you if there not going to do it properly. Regret doing business with this company at all. Over 6k in less than 2 months was given to this company for services performed that are way below par. Go somewhere else we’re your going to be valued as a customer.

This place is very unprofessional. I called once to ask for a quote and they hung up in my face. I called back a few more times and they ignored my call. Then when they finally picked up they tried to speak Spanish like I didn’t know how to speak it. Then begins to tell
Me he can’t give me a quote that it doesn’t work like that so I ask how does it work I have a small business that needs his product and services then he hangs up on me. This is the worst customer service ever. Don’t do business with these guys.

very very strange and horrible. Robert (who is at this company) was very nice on the phone, and seemed knowledgeable. I set up the appointment for him to come, but another man from Superior Air Conditioning showed up. He then proceeded to take at least 15 personal phone calls while not doing any work. Then when he was "fixing" aka short circuiting the control panel it emitted this horrible smell. He kept popping off the control panel wall thing saying oh this is crazy, and taking personal phone calls giving phone numbers to people. i thought Ductless Air was fixing my A/C, not hiring another company to do the work. asked the man to stop taking personal phone calls please. Then the man said he'd be back, and I called Robert, who then told me the man left because I was extremely rude (which all I said was can you not take personal phone calls while your fixing the A/C because it seems like you aren't focusing). The man was here an hour taking personal phone calls not doing anything. Then Robert yelled at me and said they can't help me. So to say the least, horrible experience, and in addition to having no A/C i have the smell of something burning in my apartment.

WARNING! This is the worst contractor I have ever dealt with. He attempted to repair my mini split unit from a period of July 2017 to January 2018. There were many visits and parts changing. When he could not repair the problem he refused to give me a refund. To add insult to injury he removed the parts that I had paid for. I now have missing parts, no refund, and no air conditioning.