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    Miami Ice Air Conditioning, Heating & Plumbing Reviews - 100

    3.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    michele fletcher

    We contracted Miami Ice to install a new A/C unit in our home. Right from the start we had problems. It ran incredibly loud & they had to come out & put it on a concrete slab & secure the unit to the slab. It still ran pretty loud, but after several attempts to re-secure it to get it to run quieter, we just stopped asking.Then are the temps started to rise outside, we noticed that the new unit wasn't really cooling the house. We would set it at 75 & the temps in the house would run 83-87 degrees! Everytime they sent someone to look at it, they would claim that it was working fine. They said we needed insulation, new duct work, anything but to admit that the new unit they installed was not cooling properly.We called FPL to do an energy survey (after getting a $250 electric bill on our 950 sq ft home). FPL ran a test & said that the a/c was not cooling the house properly.Miami Ice said that FPL was wrong & the unit was fine. Finally after 4 months, all new duct work, all new insulation & buying a portable a/c unit at home depot , we called another company to look at our A/C.They said the coil was not funtioning and needed to be replaced. We paid the other company $450 to fix it & low and behold it is now finally cooling our home.
    Also, Miami Ice never pulled a permit to install our new unit. That is a criminal offense. Do not use this company.

    JIN

    Their prices are extremely inflated (300%)! Their technicians and sales men take FULL advantage of a consumer's lack of knowledge in the HVAC field. I will never recommend them or utilize their services again.

    April A Rains

    Unit was under warranty for parts we needed to pay for labor. Miami Ice charged $850 for less than 3 hours of labor. When questioned about the price they said they only charge per job not per hour. This came out to $283.00 per hour!

    Alexis RS

    Great job. I am grateful to this company for replacing my aging AC unit. A shout out to the AC technician Ale for the quality and professionalism. Thanks to you I could sleep well last night. Thank you guys.

    Alihay Kenol

    I Called Miami Vice And They Were Able To Get Someone Out Within 30mins To Fix My Home AC. Javier, Was The Best By Far . Very Professional , Knew Exactly What’s Was Wrong With My AC. It Wasnt Blowing Cool Air Before But Now My House Is Running Ice Coldd Thanks To Miami Ice AC 😄😄😄👏👌

    richnice1975

    This is the 2nd time (in about a year) I’ve had this company provide service to my air-conditioner and I am very satisfied with the service, professionalism, and punctuality. I will definitely be patronizing them again in the future. Very reliable company!!!!

    Mariah Gonzalez

    Great people that tell you exactly
    What is wrong wirh your AC unit. Unfortunately with what’s going on right now, I don’t have the funds for a new ac, but if you do I would recommend them. Very nice guys and a lot of knowledge!

    Kevin Skinner

    They did a great job but I have no hot water. I need them to come figure out why

    Matt Neustedter

    Brian from Miami Ice is the best! He helped diagnosed the problem within minutes and was so nice and helpful. I will definitely be using Miami Ice again and again no matter what just because of him.

    Sciea

    If your ac unit needs tuneup or maintenance call Miami Ice Air conditioning and Heating, they’ll come to your home no travel fee. They fixed my ac in no time plus if you get the annual service for less than $200 a year they’ll come twice a year to service your ac unit.
    They have an office in Miami and Palm Beach.

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