One Hour Air Conditioning & Heating of Melbourne

SCAM
.COM ADDRESS DOESNT WORK! GOT PHONE CALL from James right after this review,,CHECKS IN THE MAIL! I'm still calling, even went to empty building, called Better Business Bureau and Still Nothing. The last call was to Charlie, he said he would let Regional Mgr know, Still Nothing! I'm going to try Mr. Todd Ulrich, Action 9 News, wish me luck!
It's been 20 WEEKS WAITING FOR A REFUND!!!

SCAM 11 WEEKS NO REFUND
Waiting over 11WEEKS for $600 refund. I've called 5 times and texted. Getting the run around.
This place is a scam, tried to sell me a part I didn't need.
David Cox owner, bogus website
Rose White

The techs were very respectful and informative, they shared what they were doing as they worked so there were no surprises. it's only been 3 days with my new system, so far it's working great, time will tell on the overall system install. I have been using One hour air for 12 years and I recommend them if you're in need of A/C service.

It only took Juan a few minutes to spot my units condensation problem, and will be coming back to make corrections . Very knowledgeable and courteous tech.

I will say that the initial customer service was great and I was able to get a tech out to my house (who was very nice) first thing in the morning but when I got the quote for refrigerant it just seemed very off. I thanked the guy and called around for some quotes which were over $200 cheaper. When another company came out here, they took one look and said I didn't have a refrigerant problem at all and the variable speed fan in the air handler was broken (and showed me how he knew). He had another guy come look as well and sure enough it needed to be replaced. It just so happened to be over $1000 to replace so due to the age of our unit we are getting an entire new system. I feel that for $79 just to come look my problem should have been diagnosed properly.

Jordan, the technician, was prompt, called beforehand ,was professional and knowledgeable about my air conditioning system. Did a great job, all the necessary cleaning, check my thermostat and made sure you could turn it all the way down and the temperature got really frosty really quickly. And this is July 5 and I mean it’s hot. All in all we have been very happy with the system we bought from your company and especially the service that we have received.

One Hour Bros Air Conditioning came out on a holiday and a Sunday and fixed my unit within an hour. Kameron was very professional and really took the time to explain everything to me and was just an all around nice guy. I've been using this company for years and will continue to do so.

One Hour was great. Chris sold us the a great package we couldn't refuse and they were out the next day to the job. Jean was an awesome tech, very professprofesand friendly. I was extremely impressed with everything about One hour. Do not hesitate to give them a call!

Tony's visit this time cured several outstanding small problems plus the big one of the UV system out. He kept me advised every step that he went. That was much appreciated since I am limited in my getting about. He also ordered mats for drain line maintenance.....I understand they may be sent to you all. Thanks again for sending a very courteous and apparently capable tech for this biannual service call.

I have been using One Hour Air & Heat for many years now. They have always been very professional, punctual, and have always explained every detail of the job they are doing. I am extremely pleased with their maintenance plan where they come 2x a year and perform needed maintenance on my units. My units were old and this month they decided to be done. I called One Hour for replacement of both my mini split and main unit. Also had duct work done. They worked tirelessly for 4 straight days. Did an excellent job. Explained every single process. I could not be happier. I strongly recommend them. In addition Chris Pukki is the most knowledgeable technician we have ever had. He is just fantastic!

Our AC went out around 10pm. We called One Hour the following morning around 6am since we have a maintenance contract through them. They said they’d have someone come out from 8-12pm the same day. At 8:30am we got the call that our technician, Dan, was on the way. We have a newborn and an English Bulldog that can’t be in the heat so the timing was very convenient, fast and commendable. Dan was very knowledgeable and diagnosed the problem within minutes. He took the time to educate us, was friendly, fixed the problem quickly and I highly recommend him if anyone uses this company. Dan is a true asset. Thank you for your service.

Always question what any service person tells you and get 2nd opinions. Last service the gent told me I needed a part costing over $700. As it turned out, all it took was blowing out the line and rearranging the drain pipe. Been using their service for 7 years and now I'll be extra vigilant. The president's response was, we will use this scenario for our training. Previous service man took excellent care to save me money and provided good advice. He is no longer with them.