Del-Air Heating, Air Conditioning and Plumbing

My ac went out on Saturday night and I was able to get ahold of Del Air on Sunday morning through there phone service. The representative who called me back was very helpful and was able to answer all my warranty questions. I have never had a less than exceptional service through Del Air.
The technician Matt who cam out on Sunday afternoon was awesome. He was extremely polite and thorough. Matt got the ac up and running quickly and because of Del Air’s warranty program I wasn’t charged anything even on a weekend service call. Thanks Dell-Air!

Randy the technician was great to work with - he took very good care of us. Our experience with Del-air from start to finish scheduling, ordering, service top notch all of the way.
Thank you

Always timely, responsive and professional. The price is a reflection of their level of service ( You dont want a cheap price for shoddy work and cheap parts that willbreak in less than a year. Del Air is not overly expensive but they are not the cheapest. They are reasonable and fair in price points). No cutting corners and always updating the customer on any issues or future issues that could occur, so you can make an informed decision. Definitely a company that provides piece of mind and quality work. Would recommend to family and friends.

Customer service was very unhelpful. They only said that the technician would be there after 12:00 pm. Didn’t show up until 8:30 at night. Almost didn’t show up because they called the house number, not the cell phone number specifically given to them to reach person who was meeting the technician. They don’t even leave a message if the phone isn’t answered, they just cancel the service call.
Very unhelpful and no way to run a customer friendly, accommodating company.
Will discourage anyone from using this company.

I would like to give kudos to the tech (Willie) that was assigned to come out to the house to repair our A/C. Willie was very professional and thorough and explained in great detail to me what he was doing and why. In an area where you cross your fingers just to have a service tech show up never mind know what they are doing to actually fix an issue. Willie gives me hope that there is indeed people that care about what they are doing. Thanks again Willie, our house is nice and cool again!

Great service tech came out to our home that couldn't get below 82 degrees. Turns out we have a leak on the main coil.

Willie was super helpful, explained everything fully and did a thorough check of the system to ensure he got to the root cause.

Highly recommend Del Air for their professional staff everytime we call them.

Sean listened carefully and was very responsive to our concerns and needs. We especially like that he was respectful of our home and wore protective shoe covering while going in an out of our home. He went above and beyond to ensure at least the immediate concerns was addressed until the larger most costly issue could be fixed.

Something has dramatically changed with this company. We called for service at 2 pm and they could not come to the following day. They said after noon. They did not show up until 12:.01 am and left at 2:38 am. Our service guy was great but this does not excuse them showing up after midnight without a warning. Not acceptable business practice. When you call it is no longer a local office, it's a call center. Not a happy camper.

Your rep was thorough, courteous, and very professional. Finding the reason for the water backup was difficult since just blowing out the line did not solve the problem. He also showed me how to self maintain the line in between del-air Maintenance calls. As you can tell I thought he was outstanding.

Explain to you how you can prevent some problems talking about the tech