The tech was on time, courtesy, friendly, and perfessional. Did his job quickly and efficiently. Great company. Have used them for a few years with no issues.
The gentleman that represented your company was awesome! Although our air conditioning unit was not repairable, he looked at the details and gave us a realistic report of obtaining a new one. He was a seasoned serviceman with experience. ⭐️⭐️⭐️⭐️⭐️
Our unit was blowing hot air, not cold air. The first technician said our new thermostat was not working and a separate appointment was needed to install a new one. We purchased another new one. The second technician took the time to check everything with the thermostat already installed. He checked all the wiring in the thermostat and the unit. He fixed an internal setting in the thermostat and now it works perfectly. The time he took saved us the cost of a second new thermostat (we can return the one we just purchased). He also took the time to explain to us exactly what was wrong and how it was fixed.
*Update* My new Trane HVAC unit is installed and up and running! The installation guys were professional and polite, worked methodically and efficiently. This system is the bomb and I'm curious how my electric bill will be with this already efficient system. The old system had to be turned down to 70 to keep the place comfortable. This new one, 74 feels like the old 70! Yepper! Smart decision with the help of Rocket Cooling!
Junior is awesome! Thank you so much! I'm looking forward to the quote to replace the old HVAC unit. Until then, Junior gave it a good physical and check up! :-)
Rocket Cooling continues to be the best AC company in the area. Never a sales pitch or upgrade. Good product, great maintenance programs and excellent service. Been with them for years and don't plan on changing.
Only great things can be said about our experience today. When we telephoned Rocket Cooling, they were incredibly responsive. Jerry arrived very soon after the call and was very polite and extremely competent. Jerry was able to identify the problem very quickly and was able to make the repairs. The whole experience with Rocket Cooling was quite pleasant.
Dave Schmitz
The tech was on time, courtesy, friendly, and perfessional. Did his job quickly and efficiently. Great company. Have used them for a few years with no issues.
BONNIE SEALEY
Excellent service. Knowledgeable efficient professionals. Will continue service with Rocket for all air conditioner needs
Jordan Couillard
Cody was awesome. He went above and beyond expectations and was very professional. Would highly recommend requesting Cody for any hvac needs.
Linda Cannon
The gentleman that represented your company was awesome!
Although our air conditioning unit was not repairable, he looked at the details and gave us a realistic report of obtaining a new one. He was a seasoned serviceman with experience. ⭐️⭐️⭐️⭐️⭐️
Beth Kersten
Our unit was blowing hot air, not cold air. The first technician said our new thermostat was not working and a separate appointment was needed to install a new one. We purchased another new one. The second technician took the time to check everything with the thermostat already installed. He checked all the wiring in the thermostat and the unit. He fixed an internal setting in the thermostat and now it works perfectly. The time he took saved us the cost of a second new thermostat (we can return the one we just purchased). He also took the time to explain to us exactly what was wrong and how it was fixed.
M H (3Tesla)
*Update*
My new Trane HVAC unit is installed and up and running! The installation guys were professional and polite, worked methodically and efficiently. This system is the bomb and I'm curious how my electric bill will be with this already efficient system. The old system had to be turned down to 70 to keep the place comfortable. This new one, 74 feels like the old 70! Yepper! Smart decision with the help of Rocket Cooling!
Junior is awesome! Thank you so much! I'm looking forward to the quote to replace the old HVAC unit. Until then, Junior gave it a good physical and check up! :-)
Scott Andersen
Rocket was amazing. Ryan and rich couldn’t have been more pleasant and very professional.
Travis Rymer
Rocket Cooling continues to be the best AC company in the area. Never a sales pitch or upgrade. Good product, great maintenance programs and excellent service. Been with them for years and don't plan on changing.
Debora Simicich
Thank you so much. Service was excellent and the guys were great. Arrived early and worked diligently until all was finished and cleaned up.
Jennie Jonasson
Only great things can be said about our experience today. When we telephoned Rocket Cooling, they were incredibly responsive. Jerry arrived very soon after the call and was very polite and extremely competent. Jerry was able to identify the problem very quickly and was able to make the repairs. The whole experience with Rocket Cooling was quite pleasant.