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    ALUMNI AC Reviews - 53

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Christine Russo

    Hugh, was amazing from beginning to end. He gave his expert opinion on the type of AC unit I needed. Hugh installed the unit and cleaned up after installation. I love my new unit and it is whisper quiet. He was kind and personable. I would highly recommend this AC company and would call them if needed again. A+ company!!!

    arien type

    I don't like writing negative review but this one had me hurt and angry for days. My Ac unit stop blowing cold air but still functional so i called this company, the black male show i forgot his name and told me that it needed a brain which is the capacitor and 3lbs of Freon. Now keep in mind that the Ac doesn't Freon unless there is a leak! My intuition told me something was not right so i did some research to find out the truth. Turn out the capacitor that he told me cost $120 only cost $15 and he charge me $210 to install. My Ac didn't need recharge still he charged me 3lbs of the $89 per lbs of Freon .He clearly didn't state anything about a leak! until later when i confronted him about the situation then he told me that the valve was loose which he made that up to justify his act. This guy took advantage of me the opportunity to make quick cash. sorry but I wont be doing business with this company anymore.

    Tony Hill

    AMAZING!
    I honestly can’t say enough about Alumni AC they have saved me many times. I have used these guys at my house, grandmother and pretty much any and everyone I can think of in my family and friends. Hugh always answers my calls and get right on it no matter how small or big the job. Hugh always treats me right gives me the best prices, and always nice. I will never use another AC company as log as Alumni AC is around. Thank you guys for years of unbelievable service at many different properties and many many more!!

    Fran Neverette

    5 years ago Alumni AC installed a cooling unit. They were great !! they installed the system in one day. 5 years later It stopped working, on a Friday. Another company came to fix it saying it needed 3 parts. The parts weren't ordered till Tuesday so I called Alumni, the owner came over and 1 hour later I had ac. It was a relatively easy fix and no parts were needed.
    Alumni is professional and honest, I reccomend them for ALL your ac needs.

    Dominic Smith

    Want to thank Alumni AC for coming out and doing a great job this week. We had a 12 year old ac unit, and it was using old R22 freon. The coil was rusted out and leaking, which the technician took apart the unit and showed us. He said that it can be repaired, but we decided to go with a new efficient system. The permits were pulled efficiently and all the inspections passed.
    I want to give a special thank you to Alumni Air conditioning for their help in getting me a new system.

    redbeauty m

    My Air Conditioning unit stopped working on a hot, humid Friday evening. I have a service plan with another A/C service company but they didn't have any availability...I needed help immediately it was in the 90’s... A close friend recommended her service guy Hugh, Almuni Air Inc.
    I called him and he was immediately in ” fix it” mode. He was professional, knowledgable and thoughtful...and affordable. He pointed out concerns that needed to be addressed immediately.
    The A/C guys whom I used prior installed my A/C and never resolved the open permit. This was a great catch... Called the county to resolve. I also had an ongoing leak that cost me to replace freon... The previous guys who came out a couple months ago never brought it to my attention.
    Alumni air was able to resolve the issue and we now have cold air! I am now with Alumni air
    Thank you Hugh!

    javonte johnson

    Our ac stopped working and we were in need of ac repair/replacement service and called Alumni AC. The owner of the company was very friendly and promised to get someone out the same day, not only did the owner and a technician come out but my family felt confidant that we wanted to do business with this company. We had previously contacted several other companies whom we felt estimates for repairs and replacements were over our budget and whose good customer service skills were lacking. Needless to say that was not the case for Alumni. We found them not pushy in trying to sell us a new product, as a matter of fact the owner kept telling us our old ac was fixable, that let us know He cared about our budget and was not out to get our money. Well we did decide on a new ac and that was the best decision we could have ever made. Too busy enjoying our system, the owner had to call us to find out if everything was ok. In case I forgot to mention our system was fully put in in less than three hours! Would I recommend Alumni AC? Already Have!

    The McRae Family

    Mike Matos

    Alumni AC did an outstanding job from start to finish with installing a new AC unit in my condo. The staff was extremely knowledgeable and courteous. I 100% recommend Alumni they beat everyone’s price which saved me lots of money.

    Caitlyn Ward

    Thank you for helping us in the middle of the night, in the heat of July! This is the worst time to have your AC unit stop working! Alumni AC helped us quickly and efficiently, evaluating the situation and solving the problem with integrity. Use this company if you want professional, honest work WITHOUT the cons and price gouging we have found with other AC repair companies!!

    A-rob Is Beast

    Great Company , great Ownership , identifies the problem with a need to satisfy the customer. Mr Smith the owner, even came out to the job to see his employees get the job done and we were satisfied. 5stars given for punctuality , 5 stars given for a small business owner committed to great customer service. If you are in the Bay area needing a new AC unit. You must Call Mr. Smith at Alumni AC for the best deal and customer care !!

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