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Amenities

  • Wheelchair accessible parking lot

Rideout & Sons Air Conditioning and Heating Reviews - 48

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
David Batista

Never had a service so fast and straight to the issue recommended 💯 nice job

L G

Tried them out instead of my usual HVAC guys. Never again! They broke equipment on my system and refused to repair it because they "weren't familiar with it", charged me for unnecessary things before getting my approval and was then told to "guess" how much I was being charged. I guessed the price I was given on the phone when I originally called? Nope, $50 more! Congratulations! The tech acted like I was winning some horrible prize I didn't want. Then to top it off, less than 2 months after their visit, my A/C has completely broken down and I delightedly found out they have NO warranty on their work. Want to charge another $100 to fix what they broke. Horrible joke of a company.

Nicole Williams

Awesome service, even on a holiday! Thank you Rideout!

Ed Bebb

I own my own business and know and appreciate extraordinary customer service when I see it. When the 14 year old a/c unit in my home took a powder, I expected that the verdict was going to be replacement rather than repair and that was indeed the case when one of Rideout's competitors gave me their estimate. I authorized the job provided it was going to be done in a timely fashion. Unfortunately, their two day estimate turned into 5 days due to the upcoming holiday and that left me in a lurch. I had heard good things about Rideout from my service manager so I called them and they were out the same day. They called with an estimate which I approved and promised it would be done by the weekend. Imagine my surprise when I came home to a cool house! Knowing of our plight they had put extra men on the job and replaced the air handler and the outside unit all in one afternoon, all at no additional charge. My wife was especially impressed at how hard they worked at not making a mess inside the house. Bottom line? A quality job at a very competitive price done in record time. These people clearly deserve the success their business is enjoying. Thanks Tim!

Heidi Morris

Simply the best! Honest as they come. Our air went out and the first company we called didn't check anything and wanted to sell us a new unit.

Chris from Rideout and Sons came out and fixed in 45 minutes. I highly reccomend them and we will be using this company from here on out. True customer service!

Kristen

I purchased a new AC unit from Rideout. They did not try to oversell the equipment and recommended only what I needed. The crew worked efficiently and had the installation complete within a few hours. I will gladly call Rideout for annual system maintenance.

New Directions

Our company has used Rideout and Sons since we started business in 2010. Rideout has always been very quick to come. No more then 2 hours. They immediately know the problem and fix it. I would recommend them to any business or home owner.

Dwayne Wright

Quick, professional and reasonable on price. We woke at 4AM hot and no AC. I decided to call Rideout at 6:30AM after researching. I saw they opened at 8, but thought I'd call and leave a message for a call back...but they answered the phone, took my info and said they'd be out that morning. At 9AM the tech showed up (Lee) and he was quick to diagnosis the issue (small circuit board on blower motor) and had the AC on within 30 mins of his arrival. We bought our (14 yr old) home earlier this year and it has the original HVAC system...Lee checked it out and said it was in great shape, made no attempt to sell us a new unit or anything not needed and even gave some free advice on the air filters we're using. We WILL call Rideout when it comes time to replace the HVAC system and I would HIGHLY recommend them to anyone.

Pete's Dragons

Rideout and Sons are fantastic. They were polite, professional, friendly, honest, didn't send me a bill for 2 months to make sure what they fixed was truly fixed, and charged me a fair price. I will use them in the future, as well as recommend them to friends.

Melissa Miller

Twice in the past two years I've had to do call for AC repair. I'm on a very tight budget so I called the cheapest repairs I could find. Both times I ended up having to call Rideout after because the "cheaper" companies could not fixed the issue. From now on I will always call first should I need them again! Very professional and get the job done right the first time!

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