Just waisted my time and drive 45 minutes each way because this company claimed to have stock of flexible ductwork and had an order on hold for Will call. When I arrived to pickup my order the rude desk worker said he could not honor my order and gave me some lame excuse even though they had previously promised me the material now won’t honor the sale what a joke. Worst HVAC supply house experience I’ve ever had.
Excellent staff, everyone is very professional and helpful! I'm new to the HVAC world and Jenny is a pleasure to work with. She is always incredibly patient and kind and she goes out of her way to explain things thoroughly. Thank you FCS team for everything you do for us!
Amazing service and amazing work staff. Each visit im greeted like family and I always leave with a smile on my face. Couldn't ask for a better supply house!!
Reliable supplier with great customer service. We use them for all our a/c products at a nearby Apartment Complex that we manage. Very reasonably priced and we recommend them to everyone.
As a local HVAC tech in the Polk County area of Central Florida, going to Lakeland Florida Cooling is like a pleasant visit with family members (the kind that you like). These guys and gals go above and beyond with their customer service which makes for a well anticipated trip to the supply house. Also makes for a great way to break up the monotony of the service call grind at times. Great selection of tools and necessities and free ice, coffee, water, hot chocolate to get you through the day, what's not to love? I have never been to any other Florida Cooling locations but if they are anything like Lakeland FC, then they are legit.
Nina Edmisten
Just waisted my time and drive 45 minutes each way because this company claimed to have stock of flexible ductwork and had an order on hold for Will call. When I arrived to pickup my order the rude desk worker said he could not honor my order and gave me some lame excuse even though they had previously promised me the material now won’t honor the sale what a joke. Worst HVAC supply house experience I’ve ever had.
Alyssa
Excellent staff, everyone is very professional and helpful! I'm new to the HVAC world and Jenny is a pleasure to work with. She is always incredibly patient and kind and she goes out of her way to explain things thoroughly. Thank you FCS team for everything you do for us!
Brandon Reeves
Amazing service and amazing work staff. Each visit im greeted like family and I always leave with a smile on my face. Couldn't ask for a better supply house!!
Amanda Hughes McDonald
Reliable supplier with great customer service. We use them for all our a/c products at a nearby Apartment Complex that we manage. Very reasonably priced and we recommend them to everyone.
Luke Rynear
As a local HVAC tech in the Polk County area of Central Florida, going to Lakeland Florida Cooling is like a pleasant visit with family members (the kind that you like). These guys and gals go above and beyond with their customer service which makes for a well anticipated trip to the supply house. Also makes for a great way to break up the monotony of the service call grind at times. Great selection of tools and necessities and free ice, coffee, water, hot chocolate to get you through the day, what's not to love? I have never been to any other Florida Cooling locations but if they are anything like Lakeland FC, then they are legit.
Sticky Jacobs
Visit frequently. Good customer service.
Vincent Sanzone
Jenny over there is so helpful...... ask for her!!!!
Jason P
Awesome customer service and a great product!
Billy Gregus
Chris, Ben, Jimmie and Jason are the best!
Danny May
Rude and nasty not helpful in the slightest!