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Amenities

  • Onsite services

Polar Express Air Conditioning & Heating Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Charlie Melo

From the very beginning when I called them the person I talked to was helping and knowledgeable. She answered my question as best she could with being here. Then when Mohamed got here he was very quick to find the problem and fix it

Mark Gosdin

Derrick arrived on schedule and did a quick professional job replacing our blower assembly. Very satisfied customer.

Raymond Harman

Thank you Terry and Manny from Polar Express A/C and Heating! We called Terry (owner) on a Saturday and he was here within the hour. He confirmed that our very old unit had bit the dust. After agreeing on a price and size of a new Trane unit Terry scheduled the install for first thing Monday morning and said Manny would be here at 8 am to do the install. On time and ready to work Manny showed up Monday morning. He was very knowledgeable and friendly and ready to work on getting us our new unit installed . Terry dropped new unit off and Manny did a great job putting it in. Finished by 4 with ice cold air again!!! If you are in need of any A/C work don't hesitate to call these guys. They were both very helpful and concerned to get us cold air in the house again. Thank you both! And, thank you Terry for the extra savings on invoice at the end...greatly appreciated!!

Connor Day

STAY AS FAR AWAY FROM THIS COMPANY AS YOU CAN. The tech was argumentative and refused to listen to us when we tried to tell him what the problem was. When asked why we had no airflow again the tech responded with “well it’s cold outside not sure what you want to do” it was a horrific experience. Never use this company.

The Original Dust Bunny

This company is such a breath of fresh air. My AC stopped working this morning and I looked online for a repair. This company was about the only one open, so I called. After telling what the problem was, he said call me back on FaceTime and he showed me exactly what to do to get it running. I did it and it works perfectly. He really knows his trade and usually when you call for service, you dread the whole ordeal. I will always call this honest company when my HVAC has an issue.

Tracey Frost

Derick Kimmel was outstanding! Moving to Titusville and sadly he does not work in that area, I thought I found my guy!

Brian Kotas

We called Terry because of his high quantity of recommendations on the Nextdoor App. He responded quick with an appointment & showed on time as promised. He was thorough, honest & affordable. He is neat & stands by his work. We will call Terry again when needed:-)

Joe

Had new HVAC system installed. Thanks to Mohamed, Heather, Gus and Joe for the great and friendly service! Will definitely recommend this company to others!

Joseph Smith

Really pleased with the job done by this company. Both Muhammad and Joe did an excellent job servicing my ac and getting it back up and running promptly. Highly recommend

Carli D

Derick was fantastic! Very informative and professional.

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