Polar Express Air Conditioning & Heating

Im 56 and this is the first time I’ve every left a comment about anything. I feel that strongly about sharing my experience. When the heat was blasting across the Nation All service companies were booked and appointments average 48 hrs including Polar Express. Our A/C was out and we had guest coming and when mentioned to Mohamed he said he’d squeeze me in. He fixed it and told me what I needed to do to keep my 26 year old system blowing cold. I’m impressed with his generosity and knowledge of his craft. I strongly recommend to call Polar Express the next time your in need!
Kevin in Orlando.

I 10 out of 10 recommend Polar Express AC and Heating! They are incredible! It's a teeny local business of just a handful of people, so deserve all the support they can get. They have been on time and early at both visits, the pricing is totally fair (and like half of what Frank Gay charged a few months back), and seriously so nice. The tech had the house cooling down within about 45 minutes and it is so flipping quiet in here now without all the fans and window ac going. We are all probably going to take a nap now that it isnt a total swamp in the house LOL

Fantastic customer service!! Super friendly and fast. We had an issue with our AC in the early afternoon and they were able to come out the same day. They fixed it quickly and went above and beyond to make sure it was working correctly. Highly recommend!

We had Polar Express come out to service our AC and they went way beyond our expectations! I cannot begin to tell you how many AC companies have tried to rip me off. Polar Express is honest, thorough and professional! I am going to purchase the biyearly service with Polar Express to keep our system in good working order. Thanks, Guys!

Mohammed sent a text each time before he came - estimate, installation and follow up - and showed up on time. He has a great, friendly/happy attitude and you can tell that he is not only knowledgeable, but also really enjoys his job. This is the second home that Polar Express has done an installation for me and I wouldn’t use anyone else!

Derick was very helpful. Showed me all I needed to know quick with the job(I was very satisfied. I will call again. Thanks Derick

Heather and Mohammed were amazing!!!!
Heather did her best to find an open spot for a same day fix even when they were booked solid. Her courteous and friendly voice made me feel that she genuinely cares about others. Mohammed was extremely friendly, efficient, and the price I paid was reasonable. I highly recommend.

Mohamed is by far the best in town. There have been several times that he has come through for myself and my family with solutions to the actual issues with our HVAC systems. Most recently, we were out of town with our mother in law house sitting when our air handler had a power issue. We called another company as I didn't have Mohamed's number on hand. They came out twice, wasted several days ordering parts and refused to repair our system insisting on replacement. Luckily I was able to reach out to Mohamed on Facebook, let him know of our troubles and he squeezed us in the same day. Literally 3 hours after we talked, the ac that another company assured us was completely dead was running like a champ. I won't call anyone else for service.

**Update - The response below is nonsense. They did not perform any service at any time for me so there was no 90 warranty.

I called Polar Express and spoke with Heather. Heather was very attentive and promised to get someone out.
Derick (the technician) arrived on time and trouble shoots the exterior unit and finds the problem. Derick then inspects the interior unit to assure everything’s ok. The professionalism, honesty and expertise was incredible! I am very grateful for the service that was rendered.