Edwards Air Ent LLC

horrible customer service this company will come do repairs and scam you with wanting to replace your a/c system be careful of the salesman his name is meryl will try and force you to get new a/c system and uv bulbs he took advantage of my mother

They are an amazing company with great care and compassion for their customers. They also do great work and a delight to talk to....I would recommend them to anyone

Missy was very helpful in retrieving a copy of an old invoice (and getting it filled out and signed) so I could attempt to collect insurance for a large damage claim to my AC unit due to lighting.

I received a great deal of help and information from Missy Benjamin this morning, and snapped up a yearly maintenance contract before she could change her mind on the price she quoted me for all the benefits I would receive. She didn't make a mistake, and I continue to be a very happy customer of Edwards Air.

Edwards Air was on-time and there was an almost immediate improvement in my air-conditioning. Lucas spent more than 45 minutes on the roof inspecting/working on my ac, showed me photos and discussed options for the near future to keep my AC running clean and efficient without the sales hype. I needed a good company and Edwards Air seemed to come through for me. Thank you Lucas and, of course, Missy, who set up my initial appointment.

I have had bad experiences in the past with AC repair companies as I always feel I get over charged. However in this case, I was provided with a full assessment and actually saved money after the technician pointed something out that I can do myself where normally I could have been charged a lot for that simple adjustment.

Thank guys.

Had this company come to my house yesterday because when I got home our AC wasn't working. I called my usual company and they said they couldn't get out to me till 2am and pushed me into waiting untill Monday. So I called Edwards Air around 7pm and they were able to get someone to my house by 8pm. They were extremely polite, the person that I spoke to lead me through what i needed to do to be prepared for the Tech. The tech lead me through what was wrong and what he would need to do, and I was up and running within 30 mins. I highly recommend this company. And they were extremely reasonable with price, the other company kept pushing me to allow a sales person instead come to my house which is another reason I decided to try another company.

My A/C stopped working on Fathers day (Sunday) in the afternoon. I called Edwards, who quoted $185.00 to come out. I was told I would get a quote before any work commenced and I agreed.

Coincidentally, just as the technician arrived, the A/C began working again on it's own.
The technician said it was as he suspected that the condensate drain was clogged. No quote was given.

I set up my own ladder to give him access to the air handler, he blew it out with nitrogen, perhaps 10 minutes of work? He also took a look at the outside A/C unit which was working just fine at this time.

He then presented me with an invoice for $370.00 dollars!!.
I protested, he discounted it to $280.00.

If you live in Florida, A/C is not a luxury item, it is in fact a life sustaining necessity. To knowingly take advantage of people in need of this service regardless of time of day or day of week, borders on nefarious.
I will not use this company ever again.

Allen Conti came to the rescue! He came promptly the next day and flushed the line quickly, got the unit up and running. Quick and professional. I highly recommend him.

They have been very helpful with resolving all of the issues we've had with our new system.