Complete Environmental Solutions - Air Conditioning and Generator Sales & Service

Complete Environmental Solutions is a great company run by fantastic people. Our A/C unit died last September when I was 7 months pregnant and CES had a technician come to our house that day to evaluate the system and provide a temporary but effective fix until our new system arrived a day later. The installation was perfect and the technician made sure everything was working 100% when he left. Not only does our house stay cooler and cool down faster but our energy bill went down, too! I recommend CES to friends and strangers who are looking for an air conditioning or air quality company.

I recently purchased a generator from Complete Environmental Solutions and at this time I can not recommend them.
Nicole is a very friendly and lovely women to deal with, but from there everything goes downhill.
The 1st thing that went wrong, the permit was incorrectly submitted, it took almost 5 weeks to find that out . I was the one who discovered that, Steve didn't t know that until I brought that to his attention.
He did summit a corrected one immediately ( to his credit) .

It took another 2 weeks to get that corrected approved, but the town of Jupiter would not issue it because they were behind on a fee (gas I believe) again I was the one who had to tell them. Nicole insisted it was paid, but when she went to check it she found that it was not paid. Again she paid it immediately.

Next the generator was finally delivered but they couldn't find it. They eventually located it. thankfully the next day.

As the generator was being installed the electricians stripped a screw holding the front panel on, and the gas man bent the locking hing.

I told Steve and he did come over and fixed the screw and said that he would replace the hinge.

After 3 months and numerous emails he has not replaced the hinge or acknowledged any emails. I ended up replacing the hinge on my own as it was a dangerous situation.

To tell the hole story and not leave anything out 1 time I went to their office and being frustrated I raised my voice at Nicole, it was wrong and I did apologize.

For Steve to tell me that his guarantee was his reputation and that telling other people about him was his guarantee.

That's why I'm writing this review.
You decide?

Answer is partially true. I talked to Jupiter building department, so they don't only work electronically.

If they had the new part they never told me that they had it. It was 2 months after they said that the would replace. He never told me he ordered it or thatbit showed up, remember 2 months. I ordered and received the part in 2 weeks.

We did shake hands after the start up. I felt that after the numerous problems that it all was behind us. He didn't bother to follow up on things he gave me his word on.

Sorry I like Steve but he needs to be true his word.

I am the Broker for Royal Key Realty, Inc. We provide a management service for our clients. We have contacted Complete Environmental on several occasions for Air Conditioning repairs and/or replacements for my clients. They have always responded immediately and have performed excellent service. We have been very satisfied with their service. I would recommend them to anyone who wants excellent service.

They were the most amazing team this earth has seen their ac install was flawless and smooth

When replacing my AC system Steve and his crew did a great job at a fair price in a timely professional manner.
Pete Johnson
Public Insurance Adjuster

I am the owner of Preferred Property Professionals, LLC. I have used Complete Environmental Solutions many times for my clients and have found them outstanding. They are professional and provide quality work for a fair price. I highly recommend this company and look forward to using their services in the future. They truly raise the bar!

I have been using Complete Environmental Solutions at my home and office for seven years. They provide excellent service and always in a timely manner. Every employee I have worked with has been friendly and helpful, and they have gone out of the way to help on several occasions. I highly recommend Complete Environmental Solutions for any home or office needs you may have!!!

Complete Environmental Solutions (CES) has provided my family with fast, friendly service on numerous occasions. The staff are knowledgeable about the industry and do their very best to meet each customer's specific needs. I would recommend them to anyone looking for an honest, reliable A/C service company.

Same day service. Very kind and professional team, from the initial call all the way to the end after the work was completed. Will continue to use them.

CES has a great crew and we enjoy working alongside these pros. Sometimes it’s difficult coordinating schedules, and deliveries but we always seem to get the job done. Their an A+ company and are on top of things from their HVAC lift to full installation. Thanks for your business and great teamwork!
Precision Crane & Rigging