Ideal Conditions Heating & Air Conditioning

Mike and Ezell did a great job getting the new a/c unit installed quickly. Not only that, they answered all of my wife's questions. Fantastic company that got the new unit installed within the week. Highly recommend.

I had a problem with my A/C not blowing air. Mike Eagle came out identified the problem and took the time to explain to me my different options to fix the issue. He was very courteous and professional during the entire time. Also gave me pointers to keep my A/C in good condition. I look forward to seeing him on my next maintenance visit.

J’Len was an amazing technician! He was right on time, performed great & efficient work, and took the time to be kind and intentional with me, my husband and our brand new baby girl! He also pointed out an issue that we would have never noticed without him that will protect our family from getting sick moving forward. We love this company!

Joshua on truck 311 did a fantastic job diagnosing the issue with my AC system. He was exceedingly professional, courteous, and helpful and inspired the utmost confidence in his work via his keen wirking knowledge of the system he was working on. He is a shining example of the ideal associate and holds my recommendation for immediate advancement within the company, should He so choose.

Chris H. did a fantastic job diagnosing and fixing our AC on the hottest day of the year to so far. Professional and personable, didn’t leave until he made 100% sure the job was thoroughly done. Would recommend to anyone asking about AC repairs in Jax.

I'm very impressed with the prompt response this company, and the owner personally, gave regarding my past issues. I give Mr. Massey and his crew 5 stars for customer service! Thank you for your service!!

Our Church had air conditioning issue urgently. Called to Ideal Condition, Mike has responded promptly and received the service perfectly. Not just system back on, he provided quality service and explanation for the year maintenance program, which is what we are looking for. Overall, it was awesome experience. I recommend Mike E. and Ideal Conditions.

There are many HVAC company in town. I really recommend Mike for his professional efficient work and good customer satisfaction quality work. Thank you !

We had our entire HVAC system replaced including duct work. We have an old home in Arlington and only had 100AMP electric service. Ideal Conditions made everything happen faster than anticipated. Removal of old air handler and oil furnace, removal of old duct work, electric service upgrade, install of a new Trane heat pump and air handler and ducting, and even changed up the placement of our return and added returns to all of our bedrooms. The guys were really nice, everyone introduced themselves, explained everything throughout the entire process. Thank you Emma, Nicole, Josh, Mike, Chris, Ezell, and Cody for making this all happen. We love our new unit. It’s near silent and finally can feel the cool air coming out the vents from more than 4 feet away from the vent!

Technicians, Josh and Jason were a pleasure to deal with. Jason was upfront with me and told me exactly what I needed to have done he had the office order the parts and had them here asap.Josh come an installed the parts with in the service window they provided an had me up and running with in a couple hours.
Thank you!

Ideal Conditions installed our mini-split and does our routine maintenance on our main system as well. Fast, quality, professional service. We recently had one of the techs out (Mike) to repair a thermostat wire that was damaged by another contractor. Mike had us back up and the system checked in under an hour. Terrific company.

Jan. 2020 Update - We had Russell out today for scheduled maintenance of both our mini-split and 5 ton Carrier main system. VERY thorough! This continues to be the company we recommend to others!

Dec. 2022 Update. Logan from Ideal Conditions was out today for our regular maintenance check. Very thorough and he explained all the various numbers on the system in detail. Very personable too. I have yet to meet an Ideal Condition employee that I wouldn't recommend to anyone. Great company and employees.

July 2023: Our main system was having trouble keeping up with the current heat conditions. Chris came out, checked the system specs against the last maintenance visit, went over the system inside and out and had the system operating normally within an hour. Very engaging guy and answered lots of questions!