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    Airpro Service Co Inc Reviews - 35

    4.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Anita Martin

    Gary my tech and Suzie the scheduler were great. They are excellent communicators. As a female they did not treat me as if I were incapable of comprehending repairs my air conditioner may need. (I am bitter from another ac co). Gary was thorough, realistic and super helpful. I had installed a thermostat, he mentioned that it might not be as functionally sound. He looked at the duct work and drain lines. Gary is coming back to do some additional work once the parts come in. Bottom line the previous company wanted in excess of 2K for repairs, but recommended a new system at 24K intial price discounted down to 14K .
    Gary let me know they should be years left on the life of my current system with medium level repairs, all things being equal. I would highly recommend them.

    Dina Menefee

    Gary Klosowski does business and service for Teen Challenge as well as the single person homeowner 🙋🏻‍♀️. He is godly and operates with a high level of integrity. I recommend him and his company for your repairs

    Kiera Khamphanthirath

    Submitted a ticket with AHS on Sunday and Gary was at my house by 10:30 the next day! Got a called first thing in the morning saying they could have someone out in the morning, I was shocked to get such a quick response but I am so grateful for how fast it all went. Gary was nice and professional, he fixed my AC unit fast and we have cold air blowing in the house again. Our animals and us thank you for getting the job done! Awesome company and it’s always nice to support a local family owned business.

    Silke Sogan

    Second time we placed a service call and received same day service. Very pleased with the service we received. Honest family busines that doesn't try to sell you unnecessary upcharges. Gary went above and beyond to locate the problem and explaining things. Would definitely recommend them and will use them again in the future.

    Marshall Ellis

    Just had to leave a quick review. We have AHS warranty coverage and after the first contractor ghosted us" Beaches heating and air conditioning" no call and no show. They attached Air pro to our work order, they called on Sunday to set appt. Came out the next day on time, constant updates exceptional, professional service. Diagnosed, repaired, refilled and Rick was gone. Thats the way a business needs to run. Thanks Rick and thanks airpro. It was starting to get a bit warm.

    J Kiss2

    Small family owned business where the son (Gary) has been working with the father (an HVAC Expert) since he can remember. Clearly the business is/will be in good hands. Gary conducted all repairs to my Geothermal HVAC unit where it was done professionally, fast, and with care to explain the unit and what to look for and repair in the future for smooth operation. My highest endorsement for anyone looking for proven expertise, great competitive pricing, and a personal touch. Thanks for the stellar service call.

    Cristina Vargas

    Great experience from the start. They were professional, scheduled us right away, were on time and had customer service skills both on the phone and the tech that came out. Great company overall and I will be requesting their service again next time we need it. Need more A/C companies like this.

    Andrew M

    Rick was very knowledgeable and professional. He resolved the issue which we are very thankful for. They even came out on the same day we called to schedule an appointment. Susie, Rick’s wife, handled the scheduling and was a pleasure to work with as well.

    Jonathan Russell

    The best AC company in Jacksonville. The customer service is amazing. I got regular updates from them. They have the shortest lead times of anyone I've worked with (squeezed me in the same day!). They are knowledgeable and trustworthy. We got a home warranty when we purchased our condo through AHS. We had an issue early on where AHS assigned Airpro as our contractor and they did an amazing job. Next time we had an issue AHS assigned us some other company. I've never seen a company with more complaints or bad reviews. I called up and had them switch is to Airpro and I don't know that I've made a better decision in my life recently.

    Jeff Rexford

    I had to call Airpro when my Warranty company chose another local contractor. The original contractor made three trips (two trips required complete freon replacement). The end result was I still had no A/C after two weeks. When I called Airpro, Rick was there within 4hrs. He repaired the problem with parts that he brought with him, and it took less than 30mins. He also fixed (for free) the freon leak that the other monkeys missed during their three visits. Rick said the leak was probably not the original cause as it looked like it was self induced during one of the previous visits. My system has now been running great for 5-years. When I called my warranty company this week for a new problem, they scheduled the same bad contractor as last time. I said no thank you! Guess who I am calling...

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