Air to Air Inc

Quick service, great price and a quality system. I had an existing heat pump replaced by Air to Air. They did everything they said they would on the quote. They had provided a great Carrier system for a great price. I needed to have it installed quickly and they set everything up right away. It is great when a company does exactly what they say they would. I appreciate having no worries upon completion.

New home build in 2017 and three systems installed for 20k. Upstairs unit failed fall of 2019. Parts were warrantied but they charged a hefty labor fee to include a fee for “categorizing“ parts. After paying almost $900 the unit still did not work and they wanted an additional $220 to come back. I stopped payment on my check after I found out the wife paid before unit was fixed. Three other companies quoted only $400 for the same work. NE Florida hearing & air ended up coming out a fixing the unit. Attempted 3 times to settle with Air to air management and was never contacted back until we were civil served with papers and had to go to court. Did not end up having to pay their attorney fees but had to give them the $900 they charged for not even fixing our unit plus $400 in court fees. Listen to the local law enforcement officer when I tell you, do not give this company your business. The laws weigh more in their favor civilly and they have the money for attorneys if you disagree with their performance.

Installed the wrong size filter and the customer service is like Mc'donalds in the south. Called for semi annual checkup. told no window. 8-5 they will show up. Lousy customer service - skip this place. I rate then a negative 5.

They are the worst. They put in a brand new unit 4 years ago, we pay for maintenance 2x per year and still every year we go without air, with an expensive fix even with a warranty. They don’t show up when they say or it takes days and this last time they didn’t show up at all and say they have no record of us calling their office or their service. With so many choices I will never use Air to Air again.

I had 5 rental houses in Green Cove Springs Fl. In 2013 they replaced a new AC unit and did a great job in only one day. In 2019 they replaced a new unit in another house. This was anything but a good experience. A short time later it stopped working. The installer failed to seal the connections and all the coolant leaked out. The new thermostat stopped working possible due to a bad connection. He moved it leaving a large hole in the wall. I would never call them again.

Called to have a seasonal check up on my ac unit. Had to reschedule an the tech never showed up. I booked 2 MONTHS in advance. Get your acts together. Avoid this place like the plague

We purchased a new build home in 2018....the AC has gone out TWICE already. I’m not sure how they installed it, but this is ridiculous. We’re currently waiting for an on call tech to call us back...it’s currently 94 with a feel like of 103 degrees...time is of the essence...and we have a newborn.

Called them multiple time to have them come check out the ac unit because it just wouldn’t get lower then 80 degrees in the house. 1st time they came a guy said it was totally fine which I thought how can it be fine!?? Then left. 2nd time they came he said ok yea some is wrong with it but cannot fix at current moment???? Huh? To conclude very unprofessional and does not know what they are doing because the same day I had someone else who fixes ac come in and they fixed it just fine in one day so yea.

Can't say enough good things about Allen and this wonderful company! They came to my rescue today!!
I'd been waiting for another company to do the work for 6 days now. Been without heat since New Year's Eve.
Not only did Air to Air fix my heater but they came the same day and charged less then I'd been quoted from the original company when all was said and done. Guess whose business card is up on my bulletin board! THANK YOU!!❤

Paul was very helpful and pleasant to work with. They were able to get the job done in a timely manner and very professional.