Air Connection Mechanical, LLC

My a/c stopped cooling. I was assigned Air Connection Mechanical using my American Home Shield protection coverage. They called and came out within hours the next business day. The tech explained the problem and suggested a step to prevent the problem in the future. I'm very happy and my home is cool again. I was wary of the previous comments but I'm satisfied with their service and would suggest giving them a try.

Be VERY careful if you use this company. AHS sent them to my house to repair AC. The tech spent an hour on his phone and left without fixing it - he promised he’d be back the next day. Of course he never showed and when I called the company and left messages they never called me back. Found out later that tech lied, told AHS he couldnt access the unit and that it had been damaged, which of course voids the warranty. Neither of those things were true. I requested another vendors opinion and got South Cooling. They were the complete opposite of Air Connection. SOUTH COOLING was professional, correctly diagnosed the problem and ordered the part immediately. South Cooling repaired the unit and stayed in touch with me as matters progressed. I will NEVER use Air Connection Mechanical again and I recommend you think twice before hiring this unprofessional and untrustworthy company. They’re really that bad. #USESOUTHCOOLING

Very happy with the service Martin gave. He was very professional and checked all of the AC parts. My AC was not cooling or shutting down due to a dead motor. He ordered the part and came back the next day and installed it. He was very nice. Amy the appointment administrator was very nice and very accomodating. She was very pleasant and professional as well.

They have an organized scam. They sent a technician make you believe that they have repaired the equipment and half an hour later the AC is having the same problems. They tell you that they have to replace your coil or compression so you get scared and contract them to do the repair. I called a different company they fixed my AC in the proper way and never even mention that I needed an additional piece other that a simple coil cleaning. When I called the technician to ask About the work performed he felt very uncomfortable and called the main office.
The main office called me to tell me that if continue to call they will report me for harassment. I called a couple of times to speak with a different representative and my phone was blocked. They took my money and not even want to talk to me about The problems my AC had. The customer service was horrible the name of the person is Maria. Don’t waste your money don’t do business with them they are not a serious business.

Stay away from AIR CONNECTION MECHANICAL! Very Unprofessional and rude technicians and customer service. AIR CONNECTION MECHANICAL, LLC could not diagnose the problem with my AC. Charged me and never came back.
The tech couldn't not find the power switch to the AC unit and couldn't find AC unit on the rooftop, so he just left even after I told him that the maintenance personnel from our association is ready to assist.

I’m a tech on A/C for more than 30 years, I have the Journeyman License. Very lack of knowledge company. A tech came here to check my A/C. THEY WAS ASSIGNED BY MY HOME INSURANCE. Tech came and star looking and taking pictures of my A/C. I told him compressor is burned out need to be change. He said no because is old more then 15 Years. He sent the report to the Home Insurance saying, the compressor burned out because cover of the fan blade is broken. This is XL19i seer Trane unit and compressor are cover with noise reducer, but if was not is no way the compressor burned out for that. Now the insurance not want to repair the A/C. Those guys have no clue what is to be a good technician. No recommended at all. Less the Star for me.

Terrible technicians. They went to 2 properties , they couldn’t find the property on both cases and provided the wrong analysis of the issue for both properties. We had to contact another company to solve both issues . Ow , and they don’t answer the phone after 4pm.

Contacted me within 12h of work ticket (on a Sunday), scheduled next available (Tueday 8am). Tech came, diagnosed problem and fixed within 30 minutes. Very professional.

Very professional and knowledgeable technicians and customer service representatives.
I don't have to look for another company to service my A/C in Miami.
HIGHLY RECOMMENDED

I needed work done CORRECTLY the FIRST time, and FAST... Eddie to the rescue! Professional work, very responsive, and he stands behind his work.