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First Choice Plumbing Inc Reviews - 72

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Janis Johnson Owens

We had a home renovation that required the replumbing of three bathrooms, and one kitchen sink. We went with First Choice and it was not a professional experience. The kitchen sink was simply forgotten, tho it was part of first estimate. After a while, we just took what we got, which was the replumbing (elementary, not difficult) of three bathrooms. Will is nice man, but he and his crew acted like it was a favor for them to even show up. The contract, which stipulated the work be done in reasonable time-frame, took 3-4 MONTHS. There were so many no-show appointments, and excuses. When the work was FINALLY done, there was an immediate, significant leak in the master tub plumbing - a half inch gap in pipe that my husband had to spend an afternoon repairing. Really surprised at the shoddy workmanship. I seldom post such a negative review, but this is not an exaggeration.

Eric Hill

Mike was super helpful, very knowledgeable and professional. He came out same day and did an amazing job. I highly recommend First Choice Plumbing.

Ayhan Stump

Our 46 year old house has had its share of plumbing problems and the only company we choose
above anyone in our town for many years now, is First Choice Plumbing. The last time was on November 29th, 2015.
We had a major clogging issue and WILL from First Choice Plumbing came to our rescue once
more. His promptness and stellar qualifications are deeply appreciated by my entire family.
Our THANKS to WILL of the First Choice Plumbing!

Lori Siter

Great customer service, on time, professional, courteous, great job!

Lynn Hall

Very professional and attentive to our needs.

Kim H

Needed a toilet that wasn't working properly fixed and Mike came out the next day and fixed it and explained what the issue was. I got an automated call from the company when Mike was on the way and they gave me a one hour window and he was there during that time. Thumbs up.

Cheryl Travers

Thank you so much Ariana for your incredible patience with me
Your boss certainly is very lucky to have such a person like you
As well as mike the plumber who came out
Rare to see and hear honesty and kindness is the policy
I cannot tell you how much I appreciate you both !!

Kent Russell

Admittedly, this is my first experience with a plumbing company and perhaps this is typical but I would not recommend these people for any work at all. Also, we didn't actually hire them. We had our walk-in shower completely remodeled and the tile contractor used them as a sub-contractor to replace the shower fixtures.

They don't show up when they promise. They installed the wrong type of fixtures (they brought chrome where we ordered brushed nickel) and it took them over a month to come back with the right fixtures. And the worse part was while the plumber was changing out the fixture, he, for what ever reason, decided to tell me a crude sex joke that was extremely offensive. So, if you like lecherous plumbers who won't come when they promise, ones who can't do the job right the first time and then take over a month to correct their mistake, then these are the folks for you.

Bruce Troll

First choice did a great job, I have used them a couple of times for a commercial building. Pricing is very competitive and they are very responsive and polite and professional. Highly recommend them !

Barbara Sapp

Mike was great. Did a great job, was very pleasant and the price was right.
Thank you

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