Service Experts Heating & Air Conditioning

Our AC went out on the Saturday before Memorial Day. Jimmy came out and resolved the issue. He was excellent at keeping us informed of the issue and his progress. He was extremely easy to work with

Mark and Cole did an amazing job and got me up and running! Very professional and the whole job was fairly priced. Definitely using them again for sure!

Mark & Jimmy were very prompt, very personable. They were knowledgeable and got my system up and running with a quickness.

12/30/22: A/C quit at 5:30pm as we were leaving for dinner. Called Service Experts hoping they could come out Saturday. Instead they gave me a 6-10pm the same day. Technician (Jimmy) called to let me know approx. arrival time. He called again when arriving at our home so I could meet him there (We were able to finish dinner). Also received a call from Tony advising he was in the area and would stop by to see if Jimmy needed help. Jimmy diagnosed the problem quickly and replaced the faulty part. Besides being a very competent tech Jimmy is very personable and a pleasure to have in our home. We also have experience with Kyle and he is A+ as well. Nothing but good things to say about this company especially the technicians.

(7/8/23 UPDATE: Emergency service required on Saturday while we are out of town. Called company at approximately 11am. Was told a technician was working in the area. Gave me a 12-4 appt. window. I supplied a phone number for my neighbor for access. Octavious arrived at 2:00, diagnosed and fixed the problem, called me and forwarded photos and paperwork via email. I can't speak for other Service Experts franchises but the one in Ft. Myers, FL is outstanding.

Mike S. came out to my home and installed 2 surge protectors and a thermostat the other day and did a fantastic job. He stayed with me as I downloaded the software and helped me merge the other thermostats on my account. He was extremely professional. I would highly recommended Mike, as well as, Service Experts as a company. I will be using Service Experts forever. Thanks again, Mike

Staff and technicians are professional and knowledgeable. They are on time in the time frame promised. Technicians do a thorough check.The maintenance program is a great value and saves money.

Mark and Mike very professional here on time. Time was 8-12 they were here at 8am. Got right to work. Notified me of different advantage programs to keep system up to good shape. Great sales techniques. Great service ,great team.

I spent last night in an 81 degree house. Felt extremely frustrated that AC broke on a Friday night. Called first thing on Saturday morning….Debbie was absolutely fantastic from talking me through the time table and reassuring me we will get it figured out ASAP. Not even 2 hours later I receive a call from Jason D and he is on his way!!! Extremely knowledgeable, professional, great guy walked me through what was needed. I can say I am happily sitting in a cooled house and proudly signed up to be a member of their service program based on my fantastic experience. Reach out to them for all you AC NEEDS!!

Thanks to Cole for diagnosing the problem of having to small of an air conditioning unit

Mike and Peterson came out and installed a new Lennox unit runs like a charm. I was very impressed with the clean work after the installed the new unit

Thanks for Pablo on getting all the paperwork over and responding to my questions

Very happy with all of the service all around

Excellent Service. Always on time. Very careful in your home. Jimmy provided the Annual Service today. He does a thorough job and so easy and pleasant to work with. Has worked here before and always efficient and provides excellent results.