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Mabry Brothers, Inc Reviews - 28

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Evan Keller

I would give zero stars if I could. I had a slow leak and was going to replace my a/c in July. Called Mabry, and they sent out a tech who had no business being placed in front of customers. Nor out there representing the company. After checking for a leak, one that required more coolant every four to six months, he returned the next day to do a survey for a new system. While he was at my home the a/c stopped cooling. When I pressed him for the reason, he became agitated and questioned why I questioned his ability as a tech. I informed him because I hired him to fix by a/c, and he seemed to have done the exact opposite. He then proceeded to tell me that in order to find the leak in my system, he had to shoot pressurized Nitro through my hose to make the leak bigger, so he could find it. I almost fell out in disbelief at what I was hearing! He basically told me he just broke my a/c! So I went from months of cooling to less than 24 hrs of coolant before the a/c stopped working . (And all on a Friday afternoon of Memorial Day weekend 2019.) A record year in heat. As I continued to explain that this was not acceptable, he became more agitated and eventually told me to call his supervisor and complain. After calling Mabry and asking to speak with a manager, I have as of yet to receive a phone call back. It should be noted that prior to this incident Mabry was hounding me daily over the phone. I have since used CoolZone and have been extremely satisfied. The Mabry techs' complete lack of knowledge cost Mabry over $7K of which CoolZone got for replacing my unit.

Greg Andersen

They came on time. Made our inspection as promised. Even with the hurricane They delivered. Thumbs up 100 %

Bella Rebells

Mabry Brothers is a life saver literally. It was over 90 degrees at my house after my a.c. broke. Originally I called Air Experts of Sarasota who sent me a flyer in the mail regarding a warranty for my AC on the house I just purchased. Air Experts was a total scam they did not have a warranty on my unit they just try to get you to sign up for their service. The tech didn't check my a.c. unit correctly because its located in the attic and he couldn't fit up there. He told me I had a hole in my coil, when I asked how did he know that he told me he could smell it when he stuck his head up in the attic. He advised that I needed a new AC unit he was going to take my 3 1/2 ton a.c. unit and sell me a 2 1/2 ton I may be a women but, am not stupid. I was just super hot and trusted that the AC guy was leading me in the right direction, but my gut told me call another co. I realized Marby Brothers sticker was on the side of my unit so I called them. Long story short I got a second oppinion from Mary Brothers, Henery sent out some one to help me the same day. Turns out a fuse in my electrical box blew and that was all that needed replacing. Marby Brothers Saved me $4,200. That Air Experts was trying to charge me. The tech Jose from Marby Brothers showed me that the pressure was fine in my unit and there was no hole in my coil. I highly recommend Marby Brothers to anyone who needs AC help and dosent know what company to trust. Henry at Marby Brothers is very helpful and will get you the help you need.

Joel

Poor customer service. They never return phone calls.

S S Naples

Expect a bigger bill than you planned for. Insane high prices and surprise charges. Be sure you know before engaging. Buyer beware. I've warned you. They aren't on your side.

Steve Smith

Great electrical and HVAC service at a reasonable price. Installed new meter box, weatherhead and 200 amp panel.

JAY Jay

Great Company I love using them . We have several encounter it's always pleasant Kuddo Team mabry

Paethruss Henry

Great Service overall , knowledgeable Staff been using them For over 10 years For electrical , HVAC

Donald French

The best custom home electrical contractor maybe in whole world, but for sure in south west Florida.

Angela Zocchi

I’ve never used them before, but the guy driving their truck on 41 was a dime & it made my morning.

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