Gulf Shore Cooling LLC

In 2020 we replaced our a/c system, including enhancements to the duct work. Our cost was approximately $12,000. Since install we have a had a constant whistling noise from our air handler (in the garage). Service calls from Gulfshore resulted in varying reasons for the whistling, but no remedies ever offered. Two years later, during the summer of 2022, we began to experience intermittent coil freeze ups. In the fall we noted mold forming at the output plenum. When contacting Gulfshore we were told that a $100 nonrefundable service fee would be required with a $14 fuel charge. Having been a customer for two years I felt the charge was excessive and went elsewhere for service. I was ultimately told by another trade that the duct system was not adequate for the air handler and the filter was too dense. Wanting to provide Gulfshore the opportunity to verify and make things right I contacted them to see if they would now come out to check their work. I was told that the report of the other contractor was opinion and the work never would have been approved by the county if it were inadequate or incorrect, and that they would be happy to come out for $114. Knowing what I know now I would not do business with Gulfshore again. I’m not a cancel-culture kinda guy, but I do believe word of mouth is the best advertising.

A few months ago Mr. Dave Rojas came to our home for an estimate on our AC. He informed us that we needed a new unit since the one we had was 38 years old, it would cost more to repair. He was very polite and super informative answering all my questions. Because of him, we decided to go with Gulf Shore Cooling after having a few quotes from other vendors. The way he answered all our questions without hesitation, without getting angry or offended and all his answers made sense to us. This was important. It made us trust him and the company he represented. He was so professional that we thought he was the owner of the company.

After explaining what we need, he gave us a few payment options. But we decided to wait until we gathered the money. I was happy that we were able to make a budget based on the quote he gave us because to my surprise, after 3 months they still held the quote for us and didn’t increase the price.

The appointment was easy to make and Mr. Rojas was very accomodating.

On the date of the installation Mr. Ambiorix came to my house to make the installation with Mr. David Jr. Both of them were very knowledgeable of what they were doing and made the installation an easy breeze. They both were professional and rapid to respond to any concern we had on the spot.

They installed a new thermostat and installed a bigger vent inside the house for the AC to obtain more air. The job wasn’t easy but Mr. Ambiorix got it done great. Without taking credit away from Mr. David who finished the connection of the AC ducts sooner than I expected and his work was impeccably clean and well done too. You can tell they are proud of putting their name on what they do.

To future customers I would say: ”I would definitely recommend this company”. And to the owner I would say: “These 3 people are an asset to your company”.

Very professional pre-installation paperwork . Then the installation on April 11th. The two techs showed up on time and ready to work. Very knowledgeable about replacement system. They went to work immediately and completed the install within four hours. Hired this company to do maintenance work on my other a/c system and will continue to use them for both systems. Very satisfied !

Ryan is very friendly and professional. He makes recommendations on best care of our HVAC system. We feel at ease to leave after he’s checked and serviced our unit.

This company does up-sales in the name of maintenance service. Last summer, I had the AC serviced, but it was not cooling as expected. The technician asked me to replace the AC and gave me a quote for a new AC unit without even trying to repair the issue. After a couple of months, I contacted a different HVAC technician (who came to my neighbor's house to check the HVAC) to inspect my unit, and he filled the freon gas to take care of the cooling issue. It's been about 8-9 months since the AC has been working well.

i used to work with another company, two years ago I switched to Gulf Shore Cooling and they have me for life! Awesome company! awesome service! awesome all around! Have enjoyed every tech that has come out. it’s always a pleasure on the phone with them and they respond fast! Thanks guys! You rock!

We could not have been happier with both the customer service and the on site technical service. Our service tech Gerry did a perfect job. He diagnosed the problem, explained the best way to resolve our issues and his execution of the work was flawless. They have earned us as a life customer.

Robin Eamer came from gulf shore cooling to give me a quote on a new system! Very down to earth and personable. He supplied me with good information so My husband and I can make an informed decision! Thank you Gulf Shore Cooling!

Amazing service! You see all these AC companies talk a big game but when the rubber meets the road few deliver. Easy to work with, fast set up and professional. If you use any HVAC company use Gult Shore Cooling

Eric Benedict their AC tech is brilliant at his work. I have 5 AC’s on my home. He makes sure all is running correctly and maintained properly.