Gulf Shore Cooling LLC

Awesome customer service Alex is a great guy. Alex is the best customer service person I’ve ever dealt with. He’s awesome dealing with true concern. He put my family and grandchildren first.
The install team of Carlos and Pedro were very good, professional, clean and respectful. They did an excellent job.

First, Mickey came out, evaluated what we AC we had and provided options for replacement. Current unit was still operating but we were ready to replace it. Gerardo Castillo arrived on time a few days later. Within about 5 hours, we had a new system installed. Excellent service from good technicians. Gerardo explained the unit and thermostat to us before leaving. We are happy with Gulf Shore Cooling!

Top notch, professional HVAC service by Technician Randy E, who first noticed an operation issue with our home’s AC system while working on our neighbor’s nearby AC condenser, and brought the issue to our attention. We much appreciated this. The subsequent system maintenance and parts replacement service by Randy was thorough, organized, and well-documented (including marking internally within the AC unit the date when the parts were replaced, for future reference). We also appreciate the responsiveness of Gulf Shore’s home office personnel, and their knowledge about the systems their techs work on in the field.

I have used Gulf Shore Cooling twice now - once on getting all of the ducts redone in my home, and recently getting a compressor replaced. Their pricing is fair for the area, and their customer service team is helpful and responsive.

On my most recent experience with GSC, Chris and Jose were able to get to my home within an hour of calling, and diagnosed and fixed the issue quickly. They were professional, knowledgeable, and friendly.

Exceptional interaction with Warren .
Quote for new AC , he was the epitome of professionalism , respectful, friendly and knowledgeable.
Provided detailed specifications for each item , listened to my preferences and specific situation and offered options for optimal results without a sales pitch vibe. Was respectful to me and my home , wore booties over shoes and mindful of any debris caused by accessing attic. After spending the last few years and post Ian interacting with contractors for AC, electrical , home repairs, roof, etc who are so overburdened they are unreliable, unresponsive and borderline hostile if you dare ask a question about project you are paying them to provide . Warren presented as a genuinely good guy , which was so refreshing in an era where contractors are interacting as if they are doing you some great favor . Thank you Warren for providing a service with professionalism , friendliness and respect .

Installers just left 20 minutes ago, so this is a “current” review! Very cordial and prompt team. Replaced our entire unit in less than a day. I asked a lot of questions which were answered professionally and thoroughly. Temperature is coming down inside and we couldn’t be happier with our Gulf Shore Cooling experience.

Ryan is a loyal and extremely knowledgeable technician. Appreciate him very much! He is amazing at educating and preventing problems for the future. Gulf Shore Cooling is responsive and always timely. Highly recommend

The service consultant was very knowledgeable and courteous. Offered a solution to our problem that did not require his service or a charge. Have used Gulf Shore Cooling for our A/C unit for several years and highly recommend their services.

Robin, was extremely courteous. I can't imagine anyone else more experienced.
He explained everything step by step. Gave all the facts Fielded all my question and concerns. Plus using company employees instead of subcontractors. Also, provided several options and let me choose with no pressure. AC is a pricey endeavor in my book. He definitely satisfied any animosity I had. I would recommend this company to anyone.

I’ve been having reoccurring issues with my AC and of course, right before summer. I got on with Gulf Shore to at least be on a maintenance program to keep up with the system. From the get-go, they were excellent in their customer service and helping me trouble shoot. Their techs were responsive and very helpful. Professional team all around. Specifically want to give shout outs to both Jose for being the emergency guy late on a Tuesday evening and Eric for sourcing the issue and completing the maintenance in a timely manner. Very much appreciate the all around service!