FAST AC: Foster's Air Supplies & Technical Services

i just got screwed out of $1,813.65 by these people. I had no choice but to put 1 star. I had new a/c unit installed on 3/17/17 by A/C Medic 911. In August I received a call from FastAC (which by the way I didn't hear their name when the women called) and they said they were coming out for my 6 month inspection on my new A/C. At the time I didn't put two and two together and they came out on 8/16. Told me I need a whole new line set which would cost me $1,695.00 before taxes. I flipped out and asked why I need this since the A/C was new? The two guys Mike and Price gave me a song and dance and said it might have been fine when the A/C was installed and that I was losing freon. I told them I didn't have that kind of money right now so they said they would seal the leak for now and it should hold for a while. They called again on 9/21 and asked to come out on Monday 9/25 to do a hurricane check yesterday and I said fine. When Mike was here he told me again I was losing freon and that they had a deal that I could get 18 months free interest, so I said fine. Then I realized that these guys didn't put my new A/C in and I asked Mike wait you aren't from A/C Medic 911 and he told me that FastAC bought my old company and 3 others which was a complete lie. He even told me to call them and the number would transfer to FastAC. This is my fault for not calling A/C Medic 911 yesterday. They came out today did the work and I just found out that A/C Medic 911 is still in business and was not bought by FastAC. I called A/C Medic 911 and told me that FastAC got my name and number through the Cape Coral permit system and found out I had a new A/C installed. They lied to me and now I am out this money because I financed it. And I have no proof I needed the work to be done.. They took advantage of me and misrepresented themselves. They knew we were new to Florida and just bought the house 2 years ago. I called FastAC and asked to speak to the owner and she said he was out of the office and took my name and number and would call me tomorrow. I am sure he won't. PLEASE DO NOT USE THESE PEOPLE! DO NOT LET THEM IN YOUR HOME OR NEAR YOUR A/C UNIT! THEY ARE HORRIBLE PEOPLE AND SHOULD BE A SHAME OF THEMSELVES! I am a hard working women and did not deserve this. I am so sick that I completely fell for this and there is not a darn thing I can do about it.

The call center call me and don't know how they get my cellphone no and told me to do the service on $35 and that's including a lot of stuff I told them my AC is fine I don't have any trouble with it . when technician come at my home he cannot find anything so he have excuse of finding mold in my AC and want to installing $1500 worth of UV light and he told me my AC is overworking and the Freon cost $300 to fill up at the right level. this is the scame do not trust this guys I want to give them -5 but I have to put the review so people can know I hope the guy didn't mess with my AC

I would rank them less if I could. My elderly father had a new aironditioner installed in June of 2017. They waited Until 07/24/2017 to have the inspection and it failed. I called them on 08/21/2017 to try and get this resolved and was told the guy who calls in the inspection was not in but would be there shortly. Five hours later no return call so I called again and I was told the guy called in sick but he would call the next day, 08/22/2017. At 10:30 AM on 08/22 I called again and was told the guy had just stepped out but would call me. I am fed up this is not rocket science, They need to pay the $50.00 failed inspection fee and schedule the inspection. Takes all of 5 minutes.

He does not pull permits and a very dishonest person who takes advantage of people of all ages! Read the Collier county news article and you can find others. He tells people they have mold in their duct work and other stories about copper lines needs replaced for a high cost as he did to one of my property owners. DON’T TRUST HIM!! He writes bad checks! I had a costumer I referred him too and he said they have mold in the duct work same story as he did to others and we had A/C Joes to go behind him because the owner felt he was shady and A/C Joes said there is no mold in the duct work and the copper lines didn’t need replaced. If you see that a company has to change their names every couple of years that’s also a warning sign!!

dont choose them, cause the lower your credit score. in July, I got a call, they offerd by phone AC cleaning for $59. ok, i let them try. A guy he said my 7 years old ac wasnt worth repair. so he offer a new one $4300, with synchrony bank credit. i was in hurry to go so i signed it. later another ac guy just cleared the drain water pipe, cost only $ 70！so i called them and cancled the new oder. then i got the bill from synchroy bank. i called & explained my sory, they said i couldnt close the account, the fact air only can close it. so i called the.fact air over ten times, but it dosent interest them. so my credit score from 745 sank to 592. so i have to share my story, hope fewer people wont have the same experience like me!

I had my air conditioning serviced from another company and they said I needed a new unit so I called fast to get a second opinion and free estimate. I got a much lower price and they even financed a new unit. I am very happy.

These guys charged us $1,700 to install a germicidal system in August of 2017. Today, a tech showed up at our door (no appt notification or confirmation) and proceeded to ask me, "who installed that light?" - (your company did, shouldn't you know that?) Then, he proceeded to tell me that we should have put in two of these lights or, even a better idea, "replace the whole system".
When I called the main number, the person who answered the phone was dismissive ("what would you like me to do?" after I explained that I thought that this was pretty questionable business practice to which she proceeded to hang up on me after I asked to speak with a manager.

I would give them 0 stars. Bamboozled my 93 year old father by driving by and seeing his garage door open. Did some work which developed a leak. Ceiling in garage fell. Dad so upset he suffered a small stroke and died 5 months later. Worst thing that has ever happened in our family. Smooth talkers. They are the worst. Don’t believe positive reviews!!!
I MISS MY FATHER!!!

They're persistent, I'll give them that. We got 3 calls in an afternoon and an AC "Tech" showed up at our house trying to sell us on an appointment we hadn't made. Their truck looks official, but this company is clearly a scam.

We we're introduced to Fastac by a friend when we needed a repair and had no a/c ,they came that day and we're very professional and courtious and had our air conditioner fixed in about 30 minutes. That was about a year ago ,recently we decided our system was not efficient enough and was time to replace it due to age (over 8) buiders unit , we contacted our company fastac along with a few other big names and decided to go with fast ac .we didn't regret it ,they were fair ,knowledgeable and had it installed the same day , talk about fast . We recommend them to anybody looking for a good local A/C company .