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Vortex Air Conditioning Reviews - 29

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Luis Cadena

I needed a brand new AC system and quoted with a few companies. I ended up choosing Vortex and it went great. Karina was super helpful during the quoting process and The technician was profesional.

The system arrived when they told me and the installation was on the day they told me.

When they left, they left everything clean and Oscar (technician) was super friendly as well.

I highly recommend them!

gregory roberts

Called them and they came out quickly and knew exactly what to do in order to fix my issue. Mario was my tech, super smart, friendly, polite and courteous. I would highly recommend them!

Sandra Barbosa Moura

Iā€™m a customer from Vortex for about 4 years and Iā€™m very very happy with the professional way to attend all my requests. They installed both air conditioner in my house and every time I have any issue or maintenance request, they always answer very fast and their team are well prepared to attend it and fix the problems.
I also had an experience in my apartment with old air conditioners, their experience were key to find and solve the problem. I definitely recommend this company. Their are honest and provide excellent service and customer attention.

Grizelle De Los Reyes

I called Vortex when my AC needed to be replaced a few years ago and they have been my go-to service ever since. They respond in record time, are very reasonably priced and most importantly, very trustworthy. In these times that it is hard to know who to trust, it is very satisfying to know there are honest companies like Vortex. Give them a try, you will not regret it.

Consejero Entendido

I really recommend this company, customer service is great, they took the time to answer all my and they were fast to fix my air conditioner problem. They also have good prices. So if you need to buy a new unit or just fix you AC , contact Vortex you will be cool and happy customer. šŸ˜ŠšŸ™šŸ‘

J Bizzle

I had a new split system installation 11/14/2020. And I was very impressed with the company. Both Hector and Oscar were extremely professional and courteous. Oscar performed the installation and he cleaned up in the areas worked in. Prices are reasonable and service is top notch. The system, now 12 days later, has been working great and I am excited to see my next FPL bill. I would highly recommend VORTEX to others.

Paula Bermudez

This is a RARE find in Florida. Believe me, I could not recommend this company more! I've send it to all my friends already who are like me: know nothing about home systems repairs! This company was assigned by my insurance after 4 different technicians had come to try and figure out the problem with my broken AC. 2 weeks without AC, I had lost hope that the Insurance would be able to send a good technician who would do a good job. I though I was going to have to pay out of pocket to get descent service. Technician came sharp on time, very respectful, he knew what he was doing, was negligent in really doing a through inspection on the system (something I had complained to the insurance before ,these technicians just wanted to charge for the visit, so no one really spent the time in inspecting it well). He found the problem (a leak on the refrigerant, just outside the outdoor equipment) in his first visit (other technicians had come 2 and 3 times and did all sort of tests and could not find where it was). The customer service was also really good: the lady is respectful and tries to work with you on your problem and urgencies (to my surprise, these companies tend to be specially awful when it comes to customer service) They worked with me to schedule the repair as fast as they could, once the insurance approved, knowing I was desperate after 2 weeks without AC.

Sophia C

GREAT SERVICE! From the first time I called, the nice lady that answered my call was able to get a technician to come out that same day. The technician (I think his name is Oscar) was on time, and I was actually late coming back home due to traffic, and he patiently waited for me for almost an hour!! He was courteous during the entire service and was able to quickly figure out the issue and fix it all in less than 45 minutes. Today, I called the office for a receipt and description of the issue, and again the lady who answered the phone (I think her name was Karina, according to email) was very helpful and was able to get me everything I needed! Will definitely call them in future with any AC needs

Tiago Sanches

Super service, Oscar was great, on time, and professional. I had a freon leak which he fixed promptly while giving me tips on how to properly maintain my HVAC.

MARIS GHERMAN

I was very pleased with Vortex and specifically Oscar as the technician who worked diligently for hours to repair a broken pipe which was causing our Freon to leak. I will definitely use this company again.

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