Velocity Air Conditioning

This company will steal from you and the techs are clueless. They have zero training. They told me one part was bad then charged me $900 for the part. Then another tech came back and said it was not bad. Cleaned the coil and never told the office to refund me. THIS IS STEALING!! The tenant informed me of the bait and switch. The problem was still not fixed. Two weeks later after the sent 4 other techs all which had no idea what they are doing. I had another company came out and actually fixed the issue. The destroyed my attic, vents and returns the owner promised a refund. Today he said to bad I'm not refunding anything. He is a lair and so are his techs. I am disputing all charges and I WARN YOU DO NOT DO BUSINESS WITH THIS COMPANY!

Bought an air conditioner with a 10 year warranty on parts and after 4 years a part failed. I was told that if it was replaced under warranty I would pay more than getting a new part from Velocity. They are charged an exorbitant cost to send the bad parts back to the manufacturer and you are the one that has to pay that cost. I am contacting Comfortmaker and seeing if my warranty is fake or not. Channel 8 news needs to look into this deceptive business practice.

DON'T DO BUSINESS WITH THIS COMPANY. Paid more than $600 for 2 hours service and 2.5lbs R22 freeon. Tech said ac might have a leak but could not find it. Unit worked for 1 day after they serviced. Called their OFFICE AND GOT NO help, they want to charge more to send their tech out to fix the same problem.

$100.00 additional charge for after hours service...okay, I'm thankful and fine with that.
$300.00 additional charge if the condo owner is not present, even though the person living there IS present? I'm NOT okay with that!
We're giving them the benefit of a doubt and driving over to be on-site for the repair...I hope it goes well.
This seems very unnecessary.

My husband and I had 3 units (2-5 ton and 1 - 1 ton) all fail at the same time. They gave us a quote for the 2 larger units and we replaced them both. Excellent service and price.

An absolute joke, the man came out and wiggled my Sump Pump and said oh your float was stuck that's why it's not running and charged me $50. Two hours later it was not running again he came back and tried to sell me a $750 pump,, I can buy the exact same one on Amazon for $35 told him to get the hell out of my house. Technician looked at me and smiled and said yeah we're a little high on some things. What a joke

I just had Joey out for fall tune up and he was outstanding.Best a/c company I have ever had

From the time We met Bill we were instructed in what was the problem with our unit, they sent the best of the best out the very same day and did a superb job of installing and completing installation of a very much needed system. Thanks guys for a job well done.

Have been using this company for one year. They are responsive and knowledgeable. We chose the annual membership plan and are glad we did. Technicians are professional and courteous.

We had a great experience with this company. The technician Shawn was very kind and informative and called to let us know when he would be arriving. The service call was also very affordable.