Airman Heating & Cooling Inc

I'm very impressed with the service from Airman Heating and Cooling, Inc.
I had them come out to my new home figure out why I had a musty odor every time the system kicked on. The owner, Darrell informed me that the air handler was installed incorrectly and without permits. He offered to re-install the unit but I ultimately decided to replace the entire system.
The communication from the company and staff was superior. They kept me updated every step of the way, which was so unusual as customer service in this country is at an all-time low.
The day of installation, the crew arrived shortly before the scheduled time...I like that. The job was done efficiently and every speck of debris was cleaned up before they left. Even the details of how the duct trunks are insulated can be appreciated.
Installing the new system with an air cleaner made a HUGE difference of the air quality inside my home.
I highly recommend Airman Heating and Cooling, Inc. You will NOT be disappointed.

We were referred to Airman by our friend Jeff after he had a great experience with the company. Darrell did an initial review of our home and its venting and A/C unit needs. Our house was built in 1985 and did not have proper venting along with the current system not being of the appropriate size for our home. The communication process with Paulette & Darrell before, during and after the project was A+. This is our second home as our primary home is in Wisconsin. It's very difficult to find this level of service from contractors in SWFL. I highly recommend Airman!!!

We have been using airman for years for repairs and they always come out same day or the next morning. They are always very friendly and the air works well again. Recently, when we were getting a new roof for hurricane Ian repairs, our gas line was punctured. We called airman and they worked with us to get the lines replaced and put in some blocks to prevent that from happening again. We also recently had them replace our ac system and they were punctual, timely and now the air flows in all the rooms much better than before. I highly recommend this company.

We had our HVAC system inspected after hurricane Ian and were told that we needed to replace our system as there were clicking noises on the air conditioner indicating that there were broken parts and the furnace had mold starting to grow due to the 11 day power outage. We had previously installed a whole house purification system that we were told was working properly. The total for a new HVAC system was approximately $10,000, but the price would go up 40-60% after January 1. We knew we would need to get a second opinion so we called Airman Heating & Cooling and talked to Paulette. She was wonderful to work with, set an appointment for the same day, called to confirm and then called to let me know that Darrel was on his way. Who does that nowadays? I was just amazed at how easy and stress free it was to do this. I wish Paulette worked for all the companies we have had to call for service after Ian!! Darrel came out and inspected our entire system. He indicated that our air conditioner was working properly, added some coolant and then started on the furnace. Our furnace was very clean, no mold detected. He also said that our whole house purification system was not working. When he checked further, he found that the wire to the system had been cut. He fixed it and it now works great. He said that we had a good system and that they install this system for approximately $900. We had paid almost three times that much for the system. We were very satisfied with the entire process - amazed at how professional and stress free it was. We are now utilizing Airman for all of our HVAC needs and will go nowhere else. We have no hesitation in HIGHLY recommending Airman!

When my daughter kept telling me that the house was too hot, I turned around and said "I'm giving her all she's got captain." My daughter was not amused. I did hear the AC motor on the outside struggling quite a bit. After 15 years I figured that perhaps it was time to get it replaced. I set up two other estimates for the AC replacement from other great air condition companies in the local area. But when Airman showed up, he showed up on time, he showed up like a polite Boss, and explain to me from start to finish the setup that I originally had. He told me about the good, & the bad, about the AC that was installed. He showed me in the Attic how my AC was improperly made. He took measurements, did calculations, and he said for the size house that I have, It did not have enough air flow intake return back to the AC. Causing my AC to struggle from day one of its original construction. I did not know this, but I was glad I was being educated on the spot. Darrel showed up, install my new AC, advised to to get a 10 year warranty, which I did, and had my house cooling with the new equipment that hummed quietly & effortlessly. Darrel's team were polite and professional. I got to meet Steve and Joe and I enjoyed the teamwork that they were displaying. Paulette was the office manager and she ran all the communications by text, phone calls, and emails providing me with step-by-step instructions, and the steps that were going to take place to replace my new AC. Paulette brought the quality of Airman with Elegance and precision into the picture. Darrel inspected my new AC that came in from the wearhouse, and Darrel rejected it because it had a small dent. Paulette soon after rolled up in a white pickup truck with another new AC with no dents. Yes, I was blown away but not surprised when Paulette called out my name as if we were old friends. Wow... Talk about great service and world class customer service. Yes, I will recommend this team to any and all who will listen. LOL 🤣

Wonderful family owed and operated business. Very professional, do awesome work, have a 10 year parts & labor warranty, if you have questions they will get back to you immediately, show up on time, keep the job site clean, only service Cape Coral so they can get to you in a timely manner. I can't say enough about this company; all I can tell you is to hire them immediately because you won't be disappointed.

They replaced my complete system. They did a very good job completely professional all the way. They keep all agreements made and took the uncertainty out of just picking anyone from the local phone book jungle.

The workmanship was perfect no cutting corners. I look forward to working with this company for many years to come.

What a pleasure it was to deal with this company. With so many HVAC contractors to choose from - it’s enough to make your head spin. What sets these guys apart is that they are not a sales company. Darrel (the owner) came out to do the estimate and was also the installer (along with his brother Jared) for a brand new unit - air handler/condenser. Usually (with other larger companies) the estimator/sales guy comes out and goes through everything with you and expectations are set. Then an installation crew comes out (that you have never seen or met before) and you hope for the best. With Airman you don’t have to worry about any of that!
Darrel’s craftsmanship, professionalism, openness, transparency, and attention to detail are second to none. He will not stop until you are 100% satisfied.
Darrel’s wife (Paulette) is also very kind and takes all the calls with such a positive attitude. Another plus - Paulette gave me an on-boarding call the day prior to the installation just letting me know when the guys were coming, what to expect, etc. Superb communication all around!
I strongly suggest that the next time your friends, family, or neighbors experience issues - call Airman. You will not be disappointed!

Excellent experience w/ Airman. First time needing service in a recently purchased home. Our neighbors recommended we call Darrel at Airman. We called after hours when our AC unit started blowing warm. They scheduled a tech for same day visit. Darrel was a pleasure to work with. He took the time to explain what our older unit needed for both today, and over time to ensure we get the most out of it.

I would happily recommend Airman and Darrel to anyone in need of heating and cooling needs. Five stars all day long!

Airman's technician Darrell has installed and maintains our HVAC unit and has always been very responsive, on-time, and professional on each visit. Recently, a fan motor failed and was under warranty, however, due to the 2021 supply-chain crunch, replacement parts were not available. Darrell provided an alternative part to keep us comfortable until the factory replacement arrived. Paulette, the scheduler, is also a pleasure to deal with, very professional and helpful by providing up to the minute details on the technicians arrival times. Overall a great service provider.