Good Neighbors Air Conditioning

I had an exceptional experience with Good Neighbor air condition service. When I called for emergency service on a Saturday (afternoon, no less), they promptly answered with a real human who was incredibly kind, knowledgeable, and efficient - no endless hold music or robot answering. They were able to dispatch someone within the hour, and they were actually early! They quickly identified and fixed the problem with the AC unit, going above and beyond by cleaning the ducts and filters and checking everything else out to ensure all was well. This service call was for my elderly grandparents who can be impatient, but Brandon and Ethan were understanding, patient, and took the time to explain everything. I highly recommend Good Neighbor air condition service to everyone without any hesitation. They also have an incredible efficient and remarkable email service and I received all receipts and documents fast and easy to document. They deserve a solid 5 stars and beyond. Thank you so much.

Installers Dan, Brandon, and Angel were extremely professional when installing my new AC Unit. They were careful to protect my house from damage and went above and beyond to make sure my new unit was installed properly and able to operate with good airflow for max efficiency. I would recommend them for anyone looking for quality work and friendly service.

Good Neighbors A/C did a WONDERFUL JOB, they were FABULOUS to work with, to replace and reroute my ac piping.

A condo neighbor referred me to Good Neighbors. Our ac piping runs under the building slab and several condos had already replaced their piping because of leaks. The new piping is usually rerouted up the outside at the end of the building, thru the attic crawlspace, then down thru upper level furnace rooms into first floor furnace rooms for first floor condos. I have a first floor condo that is not typical, because there is no furnace room or access to the above attic crawlspace.

Good Neighbors A/C ran the new piping and control wiring in a trench around the building, up the wall; then thru my outside concrete bedroom wall, inside concrete living room wall and furnace room wall. While coring thru the concrete walls they ran into a rebar problem and had to go get special equipment and tooling to cut thru the rebar. They had a five person crew, and sometime a sixth, from their prompt 9 am start time. When they ran into the rebar problems, I asked them how long they might be there. Brandon and Anthony told me the crew would be there until the job was finished........ and they were. The new piping was run and installed tight to the ceiling & wall (so my carpenter could hide it with crown molding), the a/c system was tested, charged, performance checked to make sure everything was working perfect, everything nicely cleaned up, and the job reviewed with me for my satisfaction, before the crew left after 6 pm.

Good Neighbors Air Conditioning were very professional, knowledgeable, competent, efficient and very good problem solvers. They charged a fair price for a very difficult job. I could not have been more pleased.

This company was awesome, they came in the morning around 9:45am and were done by 4pm, they had to go up in the attic because thats where it is in my condo, the 3 guys were very nice and very professional , and they were very neat, they clean as they go and never had any mess at anytime, answered all my questions and were happy to do so, not like other companies where the workers have a attitude, I have a beautiful unit now and am very glad I used Good neighbors to do the work. I would recommend this company to anybody looking for repairs or a new unit, these guys are the best.

INCREDIBLE JOB! This company did an amazing job installing new ducts and vents in our home, as well as fixing all of the bad wiring in our a/c unit. They were able to successfully correct all of the issues that were done wrong by another company. Best quality service, professionalism and value. Very happy I saw their van!

So awesome ! Came out the next day to check out the situation, where there just a couple days later to install our new AC unit and ducts. Brandon was great at communicating the whole time, quote was given to us in a couple hours. The crew was hard working and very friendly. Very honest work. Had a great experience . Don’t look further.

My main AC unit was about 10 years old and was diagnosed with a leaking evaporator coil by another service provider. I called GoodNeighbors for a second quote and they were super responsive and were available to replace the part the next day. The owner Brandon took the time to leak check the entire system and also found a leak in the condenser coil. He recommended I consider a total replacement of the system given the age and likely additional repair costs. He pointed out that the current unit was not well installed including a low pitch on the condensate drain line which had been clogging and causing system shutdowns. I decided to go with the system replacement and Brandon and his team did 5 star work, on time and with excellent communication of the whole process. He found when dismantling the old system that the return air duct was poorly routed and had to do extra work to correct this at no additional charge. We've noticed a significant improvement in the system performance and I would recommend them if you are looking for service, repair, or replacement of HVAC equipment.

Hello,

So I called good neighbors air conditioning because my husband and I bought our house 3 years ago and have never had anyone check our AC unit and ducts out and I assumed our ducts needed cleaning. I received a text prior to their arrival that told me how far away they were, this was awesome as I was just leaving work. Brandon, the owner, came with his right hand man and did a thorough check of all the vents and the unit itself. They were beyond nice, and respectful. Brandon was super honest with all his findings and personally showed me. My ducts did not need cleaning after all but my unit needed maintenance. They finished incredibly fast and efficient. Good Neighbors Air conditioning is incredible and I highly recommend them!

I woke up to a hot house in the summer time. I normally know the basic tips and tricks to repair my A/C but this was beyond my knowledge. I called several places an no one could come out in a timely manner. I called a friend who works in construction and he said the best people to call was Good Neighbor, boy was he right. They had someone here within the hour. The diagnosed the problems and explained all of the options with clear pricing. Ultimately, we deiced to go replace the entire system. This was definitely not an upsell, they did not push for me to go this route. I felt it needed to be done. I even went up 1/2 a ton.

The new unit wouldn't arrive until the next day but they let me borrow and installed a window unit in the master bedroom, for free, so we could at least sleep comfortably. The next day they arrived on time, they worked clean, efficiently, and quietly. When they were done they walked me through the system. Good neighbor even called a week later to check on everything.

Good Neighbor went above and beyond, they are all very courteous and professional. 110% I will use them again.

If I could give this company more stars I would. I have been in Naples 19 years and have never had a better experience with a Air conditioner company. Their tech Andrew not only was on time but early, he was very knowledgeable, kind and did not pressure me in anyway. Check your mail box for a special they are running on tune up ($60) for your air conditioner and see for yourself how wonderful they are. I will call them again for any of my a/c needs. If you are still not sure check their other reviews all 5 stars