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Service Expert AC Repair - Boca Raton Reviews - 7

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
ron Alterio

This company sold me a new AC 3 years ago . I was explicit about make and model and the service plan . Once they had removed my old AC , and it was about 95 degrees in the house , they wheeled in a different model . They said ," oh yeah , we didn't have the model you wanted , but this one is almost the same." It wasn't , didn't have a variable fan etc and was a cheaper model . Since then , they have also been out 3x about the thermostat , charging me $99 the last time , and it was clearly bad hardware (thermostat). They simply changed the thermostat since it was under warranty , but still charged me the fee . I feel cheated and I would not recommend this company . In my opinion , they are profiting from cutting big corners and charging the customers for them .

William Wahl

I cannot say enough to describe my gratitude to Gorge and Alfonso for providing A/C service during a heat wave period, when no other companies even returned my calls. Came on time, and provided the repair in a cost-efficient manner. Friendly, honest, and polite. I recommend Service Expert AC Repair - Boca Raton without any reservations.

Francis Cairns

Gorge was amazing to work with. He was very responsive during initial exchanges via google, responding even during late off hours. Gorge and his partner came to my apartment to fix an a/c unit well prepared: masks, gloves, mat to put the a/c unit on not to scratch the floor, even disposable bags on their shoes! Now THAT's a way to approach work during pandemic!

Virginia Cervantez

Service Expert AC Repair - Boca Raton told me the pilot light went out. Easy fix. Honest, professional, reliable. Recently the A/C had issues again, and again we had the same experience. Easy fix. Honest. Professional. Reliable. I very highly recommend this company.

Nicolas Compton

Gorge was an amazing technician. He went above and beyond what our initial ask, but most importantly was very reliable and realistic. If you're able to get Gorge to come to your house, you won't be disappointed!

Lonnie Miles

They came out to look at my 30-year-old heating system, and gave me an honest assessment of the unit. Really nice guys, thanks for the free estimate! Go with these guys, everyone else charges for the estimate.

David Bell

they charged over $1000 an hour. When I inquired how much they charge the office refused to give me an hourly repair rate. DIdn't find out until all was repaired

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