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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

Polk Air Conditioning & Heating Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kyle Duffy

Easy to reach even at 5pm on a Saturday. Got a next day appointment to fit our schedule. Technician was right on time. Would have liked a heads up letting us know he was on the way. Technician was fairly sloppy with accessing our attic space. Dumped particles out onto our clothes and items in our closet. Dropped the access panel into the clothes. Almost fell off of his ladder on top of everything. Cleaned out drain pan with vacuum. Offered to help dump his vacuum canister so he didn’t have to try and not fall again. Handing it down dumped water onto our clothes and flooring. Used ladder leaning against the wall and feet into the door causing some abrasions to the door. Left all the particles dropped and water on the floor for us to clean up. Would use the company again but would request another service technician.

bizop4u

The tech was very good he was attentive and knowledgeable He answered our questions and offered energy saving ideas Great guy. I will definitely use your company again and I have already recommended your service to others .

Mariano Cortes

Had an appointment from 8:30 to 10 am and the tech was on time. Very knowledgeable, friendly and helpful when I asked questions. He serviced the ac and went above and beyond to explain everything. We got the service plan which we love. Will use again and again and will refer to neighbors and family and friends. Great service.

Ryan Redner

Great experience, very quick and straight to the point.
Service technician was great, Explained what he was doing and why. He was was full of info and tips on maintaining. Only took about an hour to Diagnose the problem and fix it as well as added some needed freon.
Thank you polk Air conditioning & Heating and to the great service technician

Joseph Havian

Here in Lakeland today it was getting hot inside quickly as our a/c was suddenly not working. I called one place that could not come out until tomorrow then, around 1 in the afternoon I called Polk Air Conditioning and they were able to get out between 2 and 5 the same day.

Sure enough, a little after 3 we received a call from Michael saying he would be at our home in about 30 to 45 minutes. He arrived just as he said and after asking a couple of questions, he got right to work. He not only performed the repair necessary but also took care of a couple of other minor issues. Never any pressure about what he was suggesting to be done but I knew the suggestions should be taken care of and I am too old to do it myself any longer so we asked him to take care of it.

At the end, I did make sure, knowing part of our system is in the attic which I can no longer get to, that he signed us up for their semi annual maintenance program.

The prices were very fair and, while I can't speak to the other technicians, I can say without question that I would not hesitate to recommend Polk Air Conditioning and Michael in particular!

Tracy P

Very impressed - they were able to come out in just a few hours, diagnosed a cause for the problem I had, spoke to me like I was intelligent and knowledgeable instead of talking down to me as I am a younger woman, and found a solution that can be done quickly. Very glad I called them and looking forward to the repair. Also, they wore masks (at my request) and foot covers in my home which made things less stressful for me.

Jordan Hills

My husband and I have been very impressed with Polk Air, when we called them a few months ago to repair our unit they checked over every inch of the system including the attic. Now that we are replacing our unit they have given us the best fit for our ac needs and have made sure that our current unit can last until the replacement arrives. The level of quality and service with this company is so much higher than the four other companies that we received quotes from.

Mark McConnell-Bailey

I have used Polk Air for a while now and I have always been happy with their work. This time was no exception. Mike was here within an hour of the allotted window, figured out what was wrong and had it repaired quickly. I'm very happy.

Philip Leisenring

Extremely easy to deal with. Fast, same day service, fair pricing and they take the time to explain everything for you. Free estimates, very knowledgeable. Took time to clean up after themselves from attic insulation. Everyone from this company has been a pleasure to work with.

John Paul Jones

This was my second maintenance service. Both times the technicians were very professional. They showed and explained what they were doing and showed me device readings and explained the recommended ranges of pressures, etc. They explained the entire process and made me feel very confident in their knowledge and experience. I renewed my contract and look forward to seeing them in 6 months.

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