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DC Air Duct Cleaning & Dryer Vent Cleaning Reviews - 8

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Soheyla Zameni

Chimney inspection is crucial to identify any potential issues or hazards. I had my chimney inspected, and the technicians found a small crack that they promptly repaired. Their attention to detail gave me peace of mind.

Fernando Whittaker

Chimney flashing repair is crucial to prevent water infiltration. I had my chimney flashing repaired by a professional team, and they did a thorough job, ensuring a watertight seal and protecting my chimney from potential damage.

Amy Alford

The technicians were excellent and did a great job checking my HVAC system for its annual maintenance; HOWEVER, I was quoted a rate of $135/hour plus a $20 trip fee. The person I spoke with on the phone (I believe he was the owner) estimated the job would take about 2 hours. I said, "So it will be about $300 dollars?" The person on the phone answered in the affirmative. The two technicians completed the work in about 1.5 hours. The technician presented me with a bill for $437.83. I was surprised to say the least. I called the main office to ask why it was so much higher and was told that I had to pay for two technicians. I had not been told there would be two technicians and that I would have to pay the hourly rate for both techs. The labor costs were $337.50 (2.5 hours at $135.00 for two techs.) I asked if there might be some adjustment and was told by the person on the phone that, "That's just the way it is." Absolutely no consideration of an adjustment. I wrote a check for $437.83. Again, the work that was performed was excellent - but I feel that I was misled and was not given complete information. Additionally, the two technicians worked for 1.3 hours, and I was billed for 2.5 hours. This was different than what I was told on the phone. Get a firm estimate before choosing to use this company.

Amy White

Always super busy, but they work us in and get our business taken care of.

Jeremie Mark

Excellent service, strongly advised!!!

Austyn Janis

Fantastic and helpful service!!!

Gillian Sutton

Their service was knowledgeable and accurate. I would recommend them for any commercial refrigeration needs

Michelle Schneider

Made an appointment with them, they never showed up or called. They finally did call about 7 hours later. Already found someone else.

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