I had the pleasure of speaking to Amber W. who was extremely professional and helpful. Marcus was the technician that came out to service my unit, and he was also very professional and explained everything that he was doing. He also took the time out to answer any questions that I had which I was very appreciative of. Great representatives of the company. Thank you for excellent customer service.
Michael was such a pleasure to work with. Showed up on time. Thoroughly did all the work necessary and made sure all other components involved were installed and secured properly without us asking. Additionally gave us advice on the best resources to continue to maintain our HVAC system. Highly recommend him!
Everyone from the sales person, so the office people who worked with us on financing, to the installers were so nice and professional. My house had a few unforeseen complications and our installers stayed until 11pm on a Friday before a holiday weekend to finish! And somehow stayed friendly! I cannot say enough good things about those two guys.
Installed complete HVAc system, since it is installed we are having problem. Either heater is not working nor AC. After two years, another company came and said system is out of refrigerant. I have to pay $800 for recharging and no quaralentee that it will last. Sobieski person said they don't provide any assistance after one year.. completely a rip off. My recommendation is Don't buy in to sobieski services.
The technician, James, came today to do our six month service. He was extremely pleasant and willing to explain things to us. He took his time doing the review and was respectful of our home. A very good experience.
William was polished, professional, informative and patient. He waited to ensure that he wasn’t missing anything because the compressor was on when he arrived. Luckily it turned off while he was here and he was able to diagnose a loose wire. William additional identified draining that needed to be addressed that was installed improperly! He deserves many accolades for excellent customer service! Thank you, Wiiliam😊
I experienced a sewer plumbing issue where the builder dropped and left a part of the sewer pipe inside the outdoor sewer system which was stuck vertically inside the main pipe. After about a month, this caused accumulation and a buildup of waste inside the pipe causing the sewer system to overflow inside the house from the sewer drain system behind the water heater. This caused a mess as that the bathroom was flooded, the floors were damaged, and the walls were damaged as well. At this time the emergency was real and I have contacted Sobieski Inc services for an emergent assistant. Jamille and Jarrith both arrived and came for the rescue. They were both very professional and extremely knowledgeable in their expertise. They explained everything that could have happened and then identified the issue.
They pin pointed the root cause to the outdoor sewer drain which they popped the cap open and removed this broken and vertically stuck piece. This former stuck piece was from the former and original piping left by the builder. They ran the water system (toilet, sink etc.) a few times to ensure a smooth flow of water was present. They showed me the water flow in the outdoor sewer pipe and everything was working fine after their services. Jamille and Jarrith explained that for the long-term health of the sewer piping system, they recommend snaking it and performing a flush procedure which, due to their extensive expertise I agreed upon this service as a follow-up visit. Before leaving the premises, they vacuumed and cleaned up the sitting water on the floor including the drip tray of the water heater.
Overall, I was highly satisfied with Sobieski Inc and the high level of professionalism, utter most respect and extensive knowledge of both Jamille and Jarrith. I would definitely work with them again in the future for any plumbing issues to occur. Without a doubt, I would not hesitate to recommend Sobieski Inc and specifically Jamille and Jarrith to my friends and family for any and all plumbing related maintenance. Thank you for making this very easy during stressful times.
Mike was very knowledgeable and seemed to really care about fixing my issue. He took the time to show me how to set up my vents, so that air flow as being dispersed in the most efficient manner. He really cares about the people he is called to assist. The best service I have received in a long time.
We had a problem with our HVAC and called Sobieski for service. Specifically the circuit breaker for our compressor tripped and we had problems resetting it. Andrew identified the problem (an undersized breaker) and said he would take steps to notify the builder that the breaker had to be upgraded. In addition to knowing what needed to be done, Andrew took the time to explain the problem as well as other areas of the system in order to ensure that it would work at maximum efficiency and power. I was very impressed with the time that he spent and commented to him that, if he wasn’t already doing it, he should think about teaching his trade to others. Sobieski is fortunate to have him as their representative.
Very professional service! Was very informative and gave me great information on how to best maximize airflow in home economically. Also took the time to educate me on UV light air purification which I am now strongly considering. Would definitely recommend to others.
Shavonna Martinez-Wright
I had the pleasure of speaking to Amber W. who was extremely professional and helpful. Marcus was the technician that came out to service my unit, and he was also very professional and explained everything that he was doing. He also took the time out to answer any questions that I had which I was very appreciative of. Great representatives of the company. Thank you for excellent customer service.
Brittainy Krohn
Michael was such a pleasure to work with. Showed up on time. Thoroughly did all the work necessary and made sure all other components involved were installed and secured properly without us asking. Additionally gave us advice on the best resources to continue to maintain our HVAC system. Highly recommend him!
Hepsey Shipman
Everyone from the sales person, so the office people who worked with us on financing, to the installers were so nice and professional. My house had a few unforeseen complications and our installers stayed until 11pm on a Friday before a holiday weekend to finish! And somehow stayed friendly! I cannot say enough good things about those two guys.
Ra Device
Installed complete HVAc system, since it is installed we are having problem. Either heater is not working nor AC. After two years, another company came and said system is out of refrigerant. I have to pay $800 for recharging and no quaralentee that it will last.
Sobieski person said they don't provide any assistance after one year.. completely a rip off. My recommendation is Don't buy in to sobieski services.
Charles Hammerly
The technician, James, came today to do our six month service. He was extremely pleasant and willing to explain things to us. He took his time doing the review and was respectful of our home. A very good experience.
E Baisley
William was polished, professional, informative and patient. He waited to ensure that he wasn’t missing anything because the compressor was on when he arrived. Luckily it turned off while he was here and he was able to diagnose a loose wire. William additional identified draining that needed to be addressed that was installed improperly! He deserves many accolades for excellent customer service! Thank you, Wiiliam😊
Timur Rikhsiev
I experienced a sewer plumbing issue where the builder dropped and left a part of the sewer pipe inside the outdoor sewer system which was stuck vertically inside the main pipe. After about a month, this caused accumulation and a buildup of waste inside the pipe causing the sewer system to overflow inside the house from the sewer drain system behind the water heater. This caused a mess as that the bathroom was flooded, the floors were damaged, and the walls were damaged as well. At this time the emergency was real and I have contacted Sobieski Inc services for an emergent assistant. Jamille and Jarrith both arrived and came for the rescue. They were both very professional and extremely knowledgeable in their expertise. They explained everything that could have happened and then identified the issue.
They pin pointed the root cause to the outdoor sewer drain which they popped the cap open and removed this broken and vertically stuck piece. This former stuck piece was from the former and original piping left by the builder. They ran the water system (toilet, sink etc.) a few times to ensure a smooth flow of water was present. They showed me the water flow in the outdoor sewer pipe and everything was working fine after their services. Jamille and Jarrith explained that for the long-term health of the sewer piping system, they recommend snaking it and performing a flush procedure which, due to their extensive expertise I agreed upon this service as a follow-up visit. Before leaving the premises, they vacuumed and cleaned up the sitting water on the floor including the drip tray of the water heater.
Overall, I was highly satisfied with Sobieski Inc and the high level of professionalism, utter most respect and extensive knowledge of both Jamille and Jarrith. I would definitely work with them again in the future for any plumbing issues to occur. Without a doubt, I would not hesitate to recommend Sobieski Inc and specifically Jamille and Jarrith to my friends and family for any and all plumbing related maintenance. Thank you for making this very easy during stressful times.
Aaron Carter
Mike was very knowledgeable and seemed to really care about fixing my issue. He took the time to show me how to set up my vents, so that air flow as being dispersed in the most efficient manner. He really cares about the people he is called to assist. The best service I have received in a long time.
George Walter
We had a problem with our HVAC and called Sobieski for service. Specifically the circuit breaker for our compressor tripped and we had problems resetting it. Andrew identified the problem (an undersized breaker) and said he would take steps to notify the builder that the breaker had to be upgraded. In addition to knowing what needed to be done, Andrew took the time to explain the problem as well as other areas of the system in order to ensure that it would work at maximum efficiency and power. I was very impressed with the time that he spent and commented to him that, if he wasn’t already doing it, he should think about teaching his trade to others. Sobieski is fortunate to have him as their representative.
German Sanchez
Very professional service! Was very informative and gave me great information on how to best maximize airflow in home economically. Also took the time to educate me on UV light air purification which I am now strongly considering. Would definitely recommend to others.