Amazing! John is the best! We started with Malagony, they had 5 no call no shows. OSA answers and returns your calls, did an amazing professional job! Thank You, John! George Mason and Christina Bianco!
They didn't come or call the first day, after giving us a time frame of 3-5 and I called three times. With a sick 17 month old. They called the next morning to apologize, came out that night, and made an appointment to come back with the replacement parts to fix it. Nice guy. Worked quickly and got the job done. Rating is mostly due to initial contact- or lack thereof
OSA and John the owner is a dirtball. He is in bed with American home shield and caters to their every request. He installed a cheap Payne AC unit with rotting insulating conduit. He had no balls to label an ac unit a 'ductless ac unit' to AHS under pressure. He was rude and obnoxious on the phone. I cancelled my HVAC contract with them as well. Useless, go somewhere else.
Horrible Customer service rendered by the General Manager. Technicians and staff are friendly and accommodating but management take 0% ownership of unresolved issues and is quick to say it's your problem and does not care how to fix it. Today I was faced with most disrespectful call back after staff indicated someone would be back out to fix my unresolved a/c which they had already come out repair. Be ware if you decide to choose this company they will leave you hanging if there's an issue!
Company was sent to my house by American Home shield for a broken AC. While the tech seemed knowledgeable that is where the good ends with this company. I received an estimate of overages above what AHS would pay, the amount was close to the full job amount from another company. Then on top of this I received a permit fee that would make the permit cover a $25,000 job...... aneedless absolutely high end amount would be $5000..
It is always a pleasure when dealing with professionals who understand there industry. There are helpful and perform high quality service and installation. Everything looks and functions very well. Thank you OSA.
I’ve been waiting years to replace my home system and these guys were the perfect ones for the job. Great team work every one. It’s fuzzy warm now! Thank you
Christina Bianco
Amazing! John is the best! We started with Malagony, they had 5 no call no shows. OSA answers and returns your calls, did an amazing professional job! Thank You, John! George Mason and Christina Bianco!
Stefanie Messina
They didn't come or call the first day, after giving us a time frame of 3-5 and I called three times. With a sick 17 month old. They called the next morning to apologize, came out that night, and made an appointment to come back with the replacement parts to fix it. Nice guy. Worked quickly and got the job done. Rating is mostly due to initial contact- or lack thereof
Stim Singh
OSA and John the owner is a dirtball. He is in bed with American home shield and caters to their every request. He installed a cheap Payne AC unit with rotting insulating conduit. He had no balls to label an ac unit a 'ductless ac unit' to AHS under pressure. He was rude and obnoxious on the phone. I cancelled my HVAC contract with them as well. Useless, go somewhere else.
Melissa Hughes
Horrible Customer service rendered by the General Manager. Technicians and staff are friendly and accommodating but management take 0% ownership of unresolved issues and is quick to say it's your problem and does not care how to fix it. Today I was faced with most disrespectful call back after staff indicated someone would be back out to fix my unresolved a/c which they had already come out repair. Be ware if you decide to choose this company they will leave you hanging if there's an issue!
Melissa Fischer
Company was sent to my house by American Home shield for a broken AC. While the tech seemed knowledgeable that is where the good ends with this company. I received an estimate of overages above what AHS would pay, the amount was close to the full job amount from another company. Then on top of this I received a permit fee that would make the permit cover a $25,000 job...... aneedless absolutely high end amount would be $5000..
Rich Amatulli
It is always a pleasure when dealing with professionals who understand there industry. There are helpful and perform high quality service and installation.
Everything looks and functions very well. Thank you OSA.
Nanette M
I’ve been waiting years to replace my home system and these guys were the perfect ones for the job. Great team work every one. It’s fuzzy warm now! Thank you
Chanttelle Pacheco
OSA installed our central air. Josh was very helpful and they did a great job!
Mark Anderson
I will never look anywhere else for heating and cooling needs! Josh made everything so easy and saved me
a bunch of money. Thank you OSA!
Patrick Leigh
I want to thank Josh for his expertise and experience!!! He helped save time and costs and was able to coordinate around my busy schedule.