I'd give these guys six stars, but it tops out at five.
My central a/c unit was pumping hot air, so I called Cole. This was at 1:15 in the afternoon. I was told they could have somebody at my place sometime between 2:00 and 4:00. Doorbell rings at 2:20. I answered the door -- it was the Cole serviceman. 3:30, cold air's pumping through the vents and the serviceman explains to me very clearly what the issue was and what he did to resolve it. He also took a note of the model of a/c unit I have to shorten repair time if the need arises again.
Removed an old all-house fan and installed a new one. Zach is an knowledgeable and excellent salesperson and Keith is a highly-competent and friendly technician.
The first time of the year that I turned on my AC was during a 90+ degree day, and my a/c compressor was dead. I thought here goes hundreds and thousands of dollars. Cole Heating & Cooling fit me in last minute, even though I was a new customer. Keith, the repair pro, came out and fixed it inside 30 minutes. Mice had built a nest and chewed up some wires. Damn mice...Anyway, I wholeheartedly recommend this business. I know nothing about HVAC and they could have told me just about anything. Honest and effecient and literally saved the day. Bravo Keith!
Great Company Your service tech John arrived on time repaired the furnace explained what he did was very clean and professional. A great asset to your company will use you again !!!!
They were excellent they were friendly and knowledgable and they came back the very next day to finish up the job with no charge on the friday after thanksgiving Tammy piccirillo
Dave Hyder
John was VERY knowledgeable, professional and answered every and all questions I had.
It was a joy to meet him !!!
Happy Holidays to all. !!!
Steve B. Marks, Jr.
I'd give these guys six stars, but it tops out at five.
My central a/c unit was pumping hot air, so I called Cole. This was at 1:15 in the afternoon. I was told they could have somebody at my place sometime between 2:00 and 4:00. Doorbell rings at 2:20. I answered the door -- it was the Cole serviceman. 3:30, cold air's pumping through the vents and the serviceman explains to me very clearly what the issue was and what he did to resolve it. He also took a note of the model of a/c unit I have to shorten repair time if the need arises again.
I absolutely love these guys.
Kathryn Brodeur
Excellent service. Thank you.
Patrick Caulfield
Removed an old all-house fan and installed a new one. Zach is an knowledgeable and excellent salesperson and Keith is a highly-competent and friendly technician.
Gina Marie Cavallaro
Simply the finest home heating company in Connecticut!
Keith Sabovik
The replacement of the water heater was done when promised. The repair men professionally installed it double check it before leaving .
Joaquin Repollet
Extremely happy with the service provided. Tech arrived on time and quickly found and solved the issue. Would highly recommend!
Rocco Lungariello
The first time of the year that I turned on my AC was during a 90+ degree day, and my a/c compressor was dead. I thought here goes hundreds and thousands of dollars. Cole Heating & Cooling fit me in last minute, even though I was a new customer. Keith, the repair pro, came out and fixed it inside 30 minutes. Mice had built a nest and chewed up some wires. Damn mice...Anyway, I wholeheartedly recommend this business. I know nothing about HVAC and they could have told me just about anything. Honest and effecient and literally saved the day. Bravo Keith!
paul behuniak
Great Company Your service tech John arrived on time repaired the furnace explained what he did was very clean and professional. A great asset to your company will use you again !!!!
Tammy Piccirillo
They were excellent they were friendly and knowledgable and they came back the very next day to finish up the job with no charge on the friday after thanksgiving
Tammy piccirillo