I've had Murphy Heating and Cooling out to my house before for normal service on my AC system and furnace. They were always great in their promptness and professionalism.
Two weekends ago it was no different when I needed to contact their after hours on-call tech because my AC condenser would not start even though the air handler was pushing air. I received a call back in 12 minutes from the on call service tech Jacob. He informed me that he was just finishing up a job, had one more than he would be to my house, gave me an estimated time frame (which was spot on) and even informed me what the cost would be for an after hour call.
From the start they all look professional, they show in very nice clean vans and trucks. All of the techs look professional, clean clothes and boots. Nothing covered in sweat or dirt / grease. Then all the way through the service they were courteous and professional and even taught me a few things about my AC system, about how it works and a few things that could be troubleshooted in the future. Also, the whole time he was there working on the system he never gave that sense that he needed to rush through this job because there was another one he had to get to right after mine. Whether there was another job pending or not it felt like he only had our job scheduled for that day.
The payment process was also quick and easy. Pay with any form of payment and they can handle it right from their vans.
This is the second time Jacob has been to my house to service the AC unit and each time it has worked great after he has left. It is nice to find a company that still puts customer service as their priority. Since trying to find a service company, any type of service, is tough and sometimes scary because you don't know who you're going to get. Thanks again!!
I had great experience installing my new heating equipment by John, Anthony and Johnny from Murphy heating. Everyone very easy to work with and went above and beyond to get the job done. John and Antony did a great & clean job, gave me walk-though how the system works. They took care every details related to this work. I highly recommend them to anyone and will seek their service in future. Thank you guys for helping me out!
Ryan and his professional staff install a new furnace and water heater in our house. Ryan immediately returned my initial inquiry, provided a timely quote and install the system on time. Highly recommend.
Had a great experience with Murphy heating and cooling; Donald and chris?recently installed a heat pump. Their installers were well informed about their product and explained operation and impact to thermostat settings at the conclusion of install. neat install and good cleanup.
Have also used them for emergency service several times and had a good experience with jimmy. definitely recommend if you want quality.
Amazing experience from start to finish. Never worked with a more responsive and professional contractor in my life. Work was immaculate and done quickly. Everyone you come into contact with from the office to the field are top notch and true pros. I’ve told everyone who will listen about this company. Nice job all.
Just had Chris over to perform maintenance on the furnace at my Watertown house where my daughter and her kids live. Important to make sure everything is working well when fuel prices are as high as they are.
Ryan Murphy Heating & Cooling did an amazing job installing two Bosch heat pumps at my home. Professional, clean, and courteous. I would highly recommend to friends and family.
Great service. John and Jonny were on our project with a few teammates. They were great. They worked through a blackout and masked up per COVID best practices to keep our family safe. Totally recommend. Feedback not solicited - these guys earned it.
Ryan Murphy has provided us excellent and professional service for both heating and air conditioning. Workmen were pleasantly courteous and efficient. We hardly knew they were here. They finished in a timely fashion. As realtors we often recommend them to our buyers and sellers who require heating or air conditioning services.
Chris S
I've had Murphy Heating and Cooling out to my house before for normal service on my AC system and furnace. They were always great in their promptness and professionalism.
Two weekends ago it was no different when I needed to contact their after hours on-call tech because my AC condenser would not start even though the air handler was pushing air. I received a call back in 12 minutes from the on call service tech Jacob. He informed me that he was just finishing up a job, had one more than he would be to my house, gave me an estimated time frame (which was spot on) and even informed me what the cost would be for an after hour call.
From the start they all look professional, they show in very nice clean vans and trucks. All of the techs look professional, clean clothes and boots. Nothing covered in sweat or dirt / grease. Then all the way through the service they were courteous and professional and even taught me a few things about my AC system, about how it works and a few things that could be troubleshooted in the future. Also, the whole time he was there working on the system he never gave that sense that he needed to rush through this job because there was another one he had to get to right after mine. Whether there was another job pending or not it felt like he only had our job scheduled for that day.
The payment process was also quick and easy. Pay with any form of payment and they can handle it right from their vans.
This is the second time Jacob has been to my house to service the AC unit and each time it has worked great after he has left. It is nice to find a company that still puts customer service as their priority. Since trying to find a service company, any type of service, is tough and sometimes scary because you don't know who you're going to get. Thanks again!!
afzal khan
I had great experience installing my new heating equipment by John, Anthony and Johnny from Murphy heating. Everyone very easy to work with and went above and beyond to get the job done. John and Antony did a great & clean job, gave me walk-though how the system works. They took care every details related to this work. I highly recommend them to anyone and will seek their service in future. Thank you guys for helping me out!
Stephen Mosso
Ryan and his professional staff install a new furnace and water heater in our house. Ryan immediately returned my initial inquiry, provided a timely quote and install the system on time. Highly recommend.
Colin Bachner
Had a great experience with Murphy heating and cooling; Donald and chris?recently installed a heat pump. Their installers were well informed about their product and explained operation and impact to thermostat settings at the conclusion of install. neat install and good cleanup.
Have also used them for emergency service several times and had a good experience with jimmy. definitely recommend if you want quality.
Kurt Snyder
Amazing experience from start to finish. Never worked with a more responsive and professional contractor in my life. Work was immaculate and done quickly. Everyone you come into contact with from the office to the field are top notch and true pros. I’ve told everyone who will listen about this company. Nice job all.
Greg Brick
Just had Chris over to perform maintenance on the furnace at my Watertown house where my daughter and her kids live. Important to make sure everything is working well when fuel prices are as high as they are.
Dennis Peracchio
Repaired one of our split units just in time for Memorial Day weekend. Highly recommended this business.
Nick G
Ryan Murphy Heating & Cooling did an amazing job installing two Bosch heat pumps at my home. Professional, clean, and courteous. I would highly recommend to friends and family.
Adam Moskowitz
Great service. John and Jonny were on our project with a few teammates. They were great. They worked through a blackout and masked up per COVID best practices to keep our family safe. Totally recommend. Feedback not solicited - these guys earned it.
Kathy Vescera
Ryan Murphy has provided us excellent and professional service for both heating and air conditioning. Workmen were pleasantly courteous and efficient. We hardly knew they were here. They finished in a timely fashion. As realtors we often recommend them to our buyers and sellers who require heating or air conditioning services.