Connecticut Air Systems

This is going to be a rave review, so hold onto your seat. I spent many hours choosing whom to ask for bids for a new furnace and central A/C system. I ended up with four companies, of which one is the known as the “Cadillac” company in the area, one was recommended by a friend who owns 500,000 feet of commercial real estate and who does construction and reconstruction frequently, and two were based on Yelp and Google reviews. All four sent out people to inspect the house and the outside air conditioner and the difficult-to-access crawl space with the furnace. All seemed competent and promised to send in bids shortly.

My first comment is about the bidding process. One did not bid at all, perhaps afraid of the crawl space. Two submitted proposals that seemed reasonable, but they were then not responsive to questions about alternatives. The bids were very similar, so it became an issue of selecting the best company. Connecticut Air Systems (CAS) engaged in a lengthy email and telephone correspondence in which numerous alternatives were discussed. To put it boldly, no question by me was left unanswered. And the answers were prompt and correct. For instance, CAS was the only firm that knew that running a stainless steel tube up the chimney for the exhaust vent is not permitted with a condensor (95% plus efficiency) furnace; the other two firms were planning to do this.

Installation: CAS sent out 10, yes ten, people one day who did the entire installation including a significant amount of sheet metal work done in-house at their shop, and the furnace was up and running that night. Some final touches were done the next day. The installation was done elegantly and correctly.

In sum, this was a dream installation.

They are very responsive and stand by their work. We have used them for many years in private homes and office buildings. They come quickly if there is a need and always very professional and honest. I would recommend them without hesitation.

We have been using CT Air Systems for over a decade. Extremely dependable and professional. I recommend them highly.

Tony is awesome. He and his team did a good job. He replaced the condenser and coils in the hvac

Dont ever use this company as they are the worst of all to do the after service of your system. when they need your contract that time they give you all assurances that they will be there to fix it and the 2 times I called they were totally not there and we were left without any Airconditioning when we needed the most. WORST OF WORST

Came and fixed the problem quickly on one of the hottest days of the year! Great service -- friendly and knew their stuff!

Excellent company , great service.

Prompt, professional, clean, too many positives to list.

The best!!