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Amenities

  • Onsite services

Direct Home Services Reviews - 85

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jon McLeod

Direct Home services are simply the best in the business! Hands down! Zero argument! I’ve used the mainstream competitors before and they don’t match up! Direct Home Services surpasses all your expectations at an INCREDIBLE price! 10 out of 10!

vincent valvo

We were extremely satisfied with the job. The team from Rives to Dennis were professional and very quick to get it done. I would highly recommend Direct Home Services.

Jeffrey Harnois

Ben, Ricardo, Aneudy, and Shane are great. Very professional salesman and installers. They always made sure I was happy with install and doubled checked placement. Took the time to explain everything and show me how to work mini splits. Definitely recommend!

Denise Donegan

Direct Home Services was responsive, listened carefully to my issues and concerns, responded promptly and provided an acceptable quotation on the first visit. Scheduling was at my convenience and installers were the best, clean, fast and very accommodating. I would certainly recommend this company to anyone in need of a furnace replacement/upgrade.

edwin Martinez

Great guy it seems like he has lots of experience,he goes thur what he does step by step and keeps you informed on future services

Paul Masi Jr.

Was a pleasure working with everyone there. Had a service but during it the AC unit died (it hasn’t been serviced since before we lived there and was in bad shape) and as first time homeowners didn’t really know what to do. Rives came out, quoted us a good new system and prices were very fair. He helped us out there! Dennis was able to come out in less than a week with a whole system and got it installed. Definitely recommend them and will be using them for service in the future too.

Sean Cady

Mike came to service my AC system. He was professional and explained what was he was doing. Mike pointed out things that could be improved such as adding a filter, and things that were working well and didn't need to be changed. I have an old air conditioner and while it was working fine he pointed out issues I may run into in the future, and what my options would be at that time. I chatted with Mike while he worked and it was quite apparent he knew a lot about the new energy efficient systems on the market. I look forward to using Direct Home Services again.

Abbby Alicea

Can’t believe that I didn’t stumble across this company years ago. Great professional experience from the start to the finish. Our technician was wonderful and very knowledgeable.

He pointed out several issues that were done improperly from our previous company. Keep up the great work and you have another loyal customer in your books.

Allison Moran

Direct Home Services was wonderful to work with. I called them on a Monday, they came out within 3 hours to look at my system. The technician was knowledgeable and gave me some great insight into what was wrong with my system (needed to replace the whole thing). I did some shopping around, but Direct Home Services really had the best price, and the best guarantee of the system, and financing. I made the decision to proceed with them on Friday, and they were here first thing Wednesday morning to replace the entire system. They were so efficient, hard working, respectful, tidy/clean, and diligent. They even went the extra mile for me, by combining my heating and cooling thermostats. I was really impressed with the fact that the owner came back to make sure everything was satisfactory and do a final walk through. They really went above and beyond for me, they exceeded my expectations, and I would really recommend them to anyone and I would use them again!

Carol OBrien

From the moment I spoke to Direct Services I could tell they were different. Talking with Rives Jackson was what sold it for me. He was honest through the entire process. Explained in detail what I could expect and delivered on every aspect. He came and checked the job when it was finished and made sure everything was completed to my satisfaction. They came on time and the workers were very respectful and hard working even working through the pouring rain. They explained everything they installed and gave me a Bryant central airconditioner for a very fair price. From the first phone call to the final check this company and Rivas Jackson fulfilled everything they said they would do in an extremely timely manner. I would never hesitate to recommend Direct Services to anyone. They are honest, patient and extremely knowledgeable. Fantastic company, can’t say enough. If you are looking for a honest bid with an honest guy call Rives Jackson and Direct Home Services today! Carol O’Brien

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