Mike quickly diagnosed the issue with my furnace, fixed it, did some preventative maintenance, and advised on how to spot future issues with my system early all within a less than 1 hour appointment.
I needed a new gas boiler in Oct.2022 before winter arrived.Rives came in and assessed my situation and I explained I was interested in the hanging wall unit like I have for my hot water(On demand hot water boiler.)He said they have a similar unit for baseboard heating which is made by Ideal from Europe.I went with this unit and so far am very happy with it.The installation team was professional and did a great job.They cleaned up very well.Hopefully the unit will last many years.
Got my old central air system replaced, company was very professional, knowledgeable, kind, and knew what they were doing! Definitely recommend to anyone looking for central air service!
We had our entire furnace and Ac replaced as well as the humidifier. Bob was great and listened to our needs and was always checking in with updates and to see how everything is running. Mike was great at explaining how everything worked as well and how to change out filters!
Top notch professionalism, work product and follow through. I used Direct Home Services for my ductless AC install. The salesperson Rives was detailed, responsive and incredibly helpful; he really inspired confidence in the product and the business. The installers were also incredible - they did an exacting and fastidious installation, and left my home spotless. I would highly, highly recommend Direct Home.
Had a problem with my boiler. Mike the tech came out, was highly knowledgeable, diagnose the problem and was able to get my boiler up and running again. I would recommend them to anyone.
Michael came to my home for a 20 min diagnostic. He walked into a nightmare situation at my newly purchased home. Neither one of us knew what he would find and what he did find was a nightmare. Michael remained friendly, calm, professional and hopeful. He reassured me he would get my heat working. And he did! He did not give up until we had heat. I will use this service for my furnace maintenance and repairs, always.
I can't say enough good things about my experience with Direct Home Services. I had an issue with my central cooling system and DHS provided me with same day top quality service. My service technician was Mike and from the moment he arrived I knew that he would get to the bottom of my issue. Within an hour he had us back up and running again and was professional and knowledgeable from start to finish.
You gained a loyal customer from this experience and I look forward to referring all I know to DHS in the future!
Direct Home Services was great to work with! Professional, timely, efficient, clean and friendly!! Very helpful and informative. Rives Jackson and technicians were honest through the entire process. Explained in detail what I could expect and delivered on every aspect. Rives came and checked on job when it was finished and made sure everything was completed to my satisfaction. As well as check in a few days later to make sure everything work as expected. Will continue to work with them and recommend to any one.
Dylan Leonard
Mike quickly diagnosed the issue with my furnace, fixed it, did some preventative maintenance, and advised on how to spot future issues with my system early all within a less than 1 hour appointment.
Gregory Endrelunas
I needed a new gas boiler in Oct.2022 before winter arrived.Rives came in and assessed my situation and I explained I was interested in the hanging wall unit like I have for my hot water(On demand hot water boiler.)He said they have a similar unit for baseboard heating which is made by Ideal from Europe.I went with this unit and so far am very happy with it.The installation team was professional and did a great job.They cleaned up very well.Hopefully the unit will last many years.
Anthony Jurado
Got my old central air system replaced, company was very professional, knowledgeable, kind, and knew what they were doing! Definitely recommend to anyone looking for central air service!
Kasie Lester
We had our entire furnace and Ac replaced as well as the humidifier. Bob was great and listened to our needs and was always checking in with updates and to see how everything is running. Mike was great at explaining how everything worked as well and how to change out filters!
Vijay Vaidya
The Technician Mike came on time & installed the New Control panel & Thermostrat.
He was very professional & did a great Job
Matt Rodrigues
Top notch professionalism, work product and follow through. I used Direct Home Services for my ductless AC install. The salesperson Rives was detailed, responsive and incredibly helpful; he really inspired confidence in the product and the business. The installers were also incredible - they did an exacting and fastidious installation, and left my home spotless. I would highly, highly recommend Direct Home.
Corey Barrett
Had a problem with my boiler. Mike the tech came out, was highly knowledgeable, diagnose the problem and was able to get my boiler up and running again. I would recommend them to anyone.
Diana Valle
Michael came to my home for a 20 min diagnostic. He walked into a nightmare situation at my newly purchased home. Neither one of us knew what he would find and what he did find was a nightmare. Michael remained friendly, calm, professional and hopeful. He reassured me he would get my heat working. And he did! He did not give up until we had heat. I will use this service for my furnace maintenance and repairs, always.
Christopher Hathaway
I can't say enough good things about my experience with Direct Home Services. I had an issue with my central cooling system and DHS provided me with same day top quality service. My service technician was Mike and from the moment he arrived I knew that he would get to the bottom of my issue. Within an hour he had us back up and running again and was professional and knowledgeable from start to finish.
You gained a loyal customer from this experience and I look forward to referring all I know to DHS in the future!
David Sanchez
Direct Home Services was great to work with! Professional, timely, efficient, clean and friendly!! Very helpful and informative. Rives Jackson and technicians were honest through the entire process. Explained in detail what I could expect and delivered on every aspect. Rives came and checked on job when it was finished and made sure everything was completed to my satisfaction. As well as check in a few days later to make sure everything work as expected. Will continue to work with them and recommend to any one.