Ralph Mann & Sons Inc

Ralph Mann & Sons first installed my home geothermal service in 2009. Since then, they have serviced this system and my backup generator. Craig Mann, the owner, is very responsive and knowledgeable. The service team responds even on holidays and weekends and, if they cannot show up immediately, will help troubleshoot by phone. Finally, Wendy, the office manager, is unfailingly pleasant and organized; nothing falls through the cracks with her!

I had an LG split level installed two years ago, it wasn’t until the unit stopped working that it was apparent the unit was installed incorrectly. I reached out to over 10 different HVAC companies in the area and Ralph Mann was the only company that was responsive. Wendy who handled scheduling was informative, helpful and adamant that they could help me.

When the time came for repair, I expected some kind of push back on repair since it was done with a different company and it would have to be done completely over which other companies really did not want to bother with. To my surprise Kevin from Ralph Mann got right to work, he listened to me regarding the issues I was having with the unit and was able to completely resolve all the problems. He was able to completely redo the job correctly while he walked me through the repairs and job was completed in only a few hours. Other companies stated it would take a few days but as Wendy had stated when I initially called their was no time to waste.

Ralph Mann is a phenomenal company and the staff go above and beyond. I will use them for all of my HVAC issues, Kevin is a master at his craft and it says a lot about an organization to have a guy for over 40 years. They are the best in the business and as they say you pay for what you get!!

We are so happy to have found Ralph Mann and Sons! They were referred to us by a friend and have been nothing but outstanding for us. Their employees are very knowledgeable and able to fix every issue we've experienced with heating, A/C, and hot water heater. On top of that, their office is extremely efficient, courteous, and professional. They follow through on everything - even when we forget to return their calls! It is easy to schedule appointments and their emergency service is also very prompt and customer-focused. Thank you so much - you have a customer for life in Milford, CT!

We moved into Woodbridge in 1978 and Ralph Mann & Sons has been servicing our home since. We always get prompt and knowledgeable service. From plumbing to heating and A/C, I am assured that they are always ready. The office staff and technical staff are polite and personable and really make you feel like one of the family. dealing with a family owned business is really the way to go. Thank you, Craig Mann and company for keeping that spirit alive.

A friend of mine recommended Ralph Mann & Sons. I had a few price quotes regarding getting central air in my home. All the quotes were very similar. Dennis came to my house and gave his quote and suggestions about installing central air. He was very knowledgeable and answered all my questions. I decided to have my system installed with Ralph Mann and Sons. Dennis told me Wendy from the office would call and set up my installation. Wendy walked me thru the process. Everything went smoothly. The installers came on time and did a great job. I look forward to the warm weather. Ralph Mann & Son was an excellent decision..👍👍👍

Ralph Mann & Sons is by far one of the most professional and efficient service companies I have ever dealt with. After my 23 year old condenser finally kicked the bucket, they were on site the next day to assess the situation.

When replacement day came, Kevin and Matt arrived right on schedule. Not bad, especially when it was a 30 minute window to begin with! They got right to work, and before I knew it the old condenser and evaporator was already in the back of the van. When a metal piece needed replacing they were able to leave, machine a new part, and return in about 25 minutes. I honestly couldn’t believe it.

I was initially told this would be an all day affair. But just four hours later, the new parts were installed and running beautifully. Kevin and Matt answered any questions I had during the process, and were very respectful of my home throughout the entire install.

While larger companies may have more advertising, I highly recommend Mann & Sons for anyone in the area looking for a hassle free repair or replacement job!

I have dealt with Ralph Mann extensively. Besides being nice people to do busy with, Ralph Mann is one of the very best companies I have ever dealt with, period! They are honest, reasonably priced, and their technicians really know their stuff. I rarely recommend a company to my friends, but I make an exception when it come to Ralph Mann. They have never let me down and I wouldn't hesitate a second to recommend them. Companies don't survive for over 100 years without doing things right. Ralph Mann is one of those companies.

We used Ralph Mann and Sons to install a ground source geothermal heating & cooling system on our home in Easton. Craig Mann and his crew were not daunted by the challenges presented by our historic (and quirky) stone house. They were extremely repsonsive, professional, creative, and persistent in giving us a first class installation on this complicated project. As our house is non-standard they willingly made several additional visits to tweak the system and optimize it for us. From Wendy in the office to the techs in the field, they were all great. Thanks for a job well done!

Ralph Mann has never failed to respond immediately whenever I have a heating/water problem. The office staff is friendly and so accommodating. Their plumbers and technicians are always prompt, professional, and courteous. I wouldn't use anyone else. I highly recommend them.

Ralph Mann is the only Company I call for all my heating, cooling and plumbing needs.They also service my generator and deliver my oil. Full service with personal attention. Always respond quickly when needed. Love the Office crew ( Wendy) Make you feel like family.A good value for a full service Co.