Ralph Mann & Sons Inc

I highly recommend Ralph Mann & Sons. We recently had a top of the line geothermal system installed and we could not be happier! Craig and Wendy thoroughly answered any and all questions that we had throughout the entire process. Our system was perfectly designed and is whisper quiet. It has no trouble keeping the temperature stable during colder days without the need for aux heat.

I also want to give Tony and his team a shoutout as well. Tony was incredible and walked me through the entire system; tweaking a few items here and there for maximum comfort. He is a real asset to the company.

The best service on my 20+ year A/C unit. Have used them twice and both times techs have been so dedicated and professional. Paul had my system up and running in no time but made some additional adjustments to get it functioning at optimal efficiency. Great work at reasonable prices!

Ralph Mann & Sons was extremely helpful. We are new to the area and new homeowners and knew nothing about HVAC systems. We moved in and our central air was not working. They came to our home within a day, explained our system to us and repaired the issue within an hour! We are beyond happy and will be using them for all our plumbing, heating and HVAC needs. Highly recommend!

Hands down one of the best HVAC/Contracting companies I've ever worked with. They were super professional, worked endlessly to get the job done, and kept the place clean and were super respectful. They installed an entire Geothermal system in my home in a week which works flawlessly and provided excellent support/guidance when working with the State of Connecticut's energize CT program. The crew was extremely knowledgeable about all aspects of the system, and provided both the highest quality service and products.

I had an entire home AC system installed by Ralph Mann & Sons. The experience and quality from the sales process, to install, to post install follow-up has been nothing short of excellence. The system that was designed for my home is efficient and works perfectly. We were completely comfortable during this long hot Summer. What impressed me most was the extra time the installers spent figuring out the best way to run all the lines and wiring. They did so in a manner that was minimally invasive and kept everything nice and neat. I can't say enough about the extraordinary team at Ralph Mann!!!!

We needed AC for our house, and after extensively researching options and contractors, I decided on a geothermal system since we would have to soon replace our boiler and I wanted to get off oil. I picked Ralph Mann & Sons to do the install, and could not be more happy. Craig Mann, the president, came right away to give us an estimate, and told us about all the credits and financial incentives that made putting in geothermal cost the same as installing a conventional central AC system. Craig and his crack office team of Wendy and Michelle answered all my many questions and made the setup and paperwork process as easy as possible. We also had to upgrade our electric panel to 200 amps, and Craig gave me an incredible quote about $1,000 below the six other quotes I had received for that upgrade from other electricians.

Ralph Mann & Sons works with CT Wells, another top-notch company, who does the drilling and lays the exterior pipes. Ralph Mann's interior installation team has worked together for many years. They use top-of-the-line equipment and are knowledgeable, professional, efficient and clean. Office manager Wendy works closely with you to ensure that the whole process goes smoothly and that your needs and questions are addressed thoroughly and in a very timely manner. She is a treasure! We ran into a few hiccups with the hurricane/tornado and some other problems and she made certain that I was satisfied. I have never worked with a better contractor. If you need a geothermal system installed, do not hesitate to call Ralph Mann. They have been in business over 100 years and truly are the best!

Dan Masto appeared to be a decent salesperson, but turned out to be pushy and rude. He encouraged creating fraudulent scopes of work to inflate benefits available through a government program and became aggressive and rude when I explained I did not want to participate. The company and it's team may be competent, but employing someone like this is unacceptable.

I researched and compared costs to have a new heat pump installed at my home. Ralph Mann and Sons carried the top quality product lines that I was interested in and their pricing was very competitive.

As part of my research, I contacted some references who were pleased with their experience with Mann and a personal friend also recommended them to me. At that point, I felt very comfortable moving forward with buying my unit from Mann and using them for my install.

I was very impressed with the Mann team on installation day. All were knowledgeable in their respective fields and respectful of us and our belongings. They were very clean and left the area spotless.

I had a lot of questions about how to use the system initially and everyone at Mann has been very gracious in answering my questions, even after the installation. Calling the office is always a good experience.

I give Ralph Mann and Sons my highest recommendation for heat pump installations and related services.

When we moved into our house a few years ago, we knew we wanted a generator. After doing some research, we decided to have Ralph Mann & Sons, Inc. do the installation since they had a brand we wanted (Kohler), were a well established business, had an excellent reputation, and proposed a competitive bid. They have continued to service our generator since that time. In addition, we have used them to install a new heating zone box and to replace our thermostats. We have been extremely satisfied with all the work performed by Ralph Mann & Sons, Inc. We were impressed by everyone we encountered, from the office staff to the technicians performing the work - they are all extremely knowledgeable, reliable and pleasant to deal with. We highly recommend Ralph Mann & Sons, Inc.

Ralph Mann and Sons is a great company to work with. They treat us like family and every time we call them for service for heat, A/C or plumbing they take our request seriously and send someone out promptly. They have also installed two central A/C systems in our home and they couldn’t have been better to deal with. I recommend them to everyone!