Jim Needham Heating Cooling Plumbing and Drain

I am so grateful that Brian took care of our repairs. Not only did he help us with two new toilet installs, he went above and beyond to catch some issues that would have cost us thousands down the road. Thank you Brian for your excellent and knowledgeable service, kind professionalism and your commitment to providing the best solutions for your clients. We are so appreciative!

I have no idea how the cost compares to other plumbers, since I don't frequently need to call a plumber, so I won't comment on price, except to say that it seemed a fair amount to have somebody come to your home and perform skilled labor.

We had a small and very slow leak, detected by our electrician in the ceiling of our basement. On Friday afternoon we called JNP and they had slots for us Sunday or Monday morning so their availability was great (as this was not an emergency). I don't know if they provide emergency services as we didn't ask.

Dan showed up, on time, and was extremely professional, courteous, proficient/efficient, and an excellent communicator. He wore booties to protect our floors. He identified the leak, showed us a video of it in action, described what the repair would be and said that he had all the parts he needed on his truck and could fix it right away. He gave us an estimate of the cost and warned us up front that we would need to repair the drywall he would have to cut out in order to perform the repair. He got right to work and fixed the leak in no time. Dan is the model of a good field technician. I immediately felt comfortable having him in our home and trusted him.

To the owner: Dan is an exceptional representative of your brand and he deserves kudos. Because of him, you will be the first business we call if we need plumbing services in the future.

Jose was great and very knowledgeable! Always go to Jim Needham for your HVAC and plumbing needs! You won’t regret it

Isaiah, Daniel, Jose and Alex were all the utmost professionals along with doing an exceptional job on numerous plumbing updates and a complete furnance replacement. Very happy with the men that provided the service and the overall products provided. Thank you!

We had an excellent experience with Roy at Jim Needham. He was very thorough and explained everything. His manners were impeccable and his patience was envious. Because of his efforts, we aren't without heat during this negative temperature cold snap. Thank you. Also thank you to Tori who fielded my frantic call and kept me informed about when Roy would be here.

Incredible service! Isaiah gave his honest opinon and advice, he really helped ease the chaotic situation we were having at home. Highly recommend Jim Needham for any service!

I was able to book an appointment same-day and they were available earlier than expected. Helpful and informative and worked efficiently.

Jerid was very professional, friendly, and respectful when performing services in our home! Using his experience he was able to identify the issue we were having and fix the the problem.

We are 100% satisfied with the services provided.

Awesome job. Ross made sure to explain everything to us and was a standup guy. Very professional and he takes pride in his work. Thanks so much!

Darien Sanchez is the knowledgable and skilled technician who rescued me from the major plumbing problem that had plagued my bathroom for nearly two years. Plumbers from two other companies had given up, telling me the problem could not be repaired, the entire system needed to be replaced, and replacement would cost upwards of $5,000.00. Darien trusted his plumber's instinct, located replacement parts in Paris, France, replaced only what no longer worked, and brought the system back to life for $2,400.00. His work was clever, efficient, thorough, and timely. Darien is a great asset to his company and he is the reason I will use Jim Needham for all my future plumbing needs.